Word shuts down laptop

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  • Start date Start date
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Guest

I use Word (Office XP Pro 2002) with Windows Vista. If I leave my laptop for
20+ minutes the computer shuts down and I have to restart the computer. I
get the error message:- windows failed to shut down correctly when I restart
it. This didn't occur on my old laptop when I had Office XP and MS Windows.
It doesn't happen if I'm in MS Outlook, Windows Mail or if I don't have any
programs open. Is this a compatability problem between Office 2002 and
Windows Vista?

Thanks

Erica
 
Erica Retloub said:
Is this a compatability problem between Office 2002 and Windows Vista?
Click to expand...

Repost your problem to the appropriate groups. Via Newsreader:

news://msnews.microsoft.com/microsoft.public.windows.vista.general
news://msnews.microsoft.com/microsoft.public.word.application.errors
 
Erica Retloub said:
I use Word (Office XP Pro 2002) with Windows Vista. If I leave my laptop
for
20+ minutes the computer shuts down and I have to restart the computer. I
get the error message:- windows failed to shut down correctly when I
restart
it. This didn't occur on my old laptop when I had Office XP and MS
Windows.
It doesn't happen if I'm in MS Outlook, Windows Mail or if I don't have
any
programs open. Is this a compatability problem between Office 2002 and
Windows Vista?
Click to expand...

I suggest you post to either a Word newsgroup or a Vista newsgroup. This
one is for the XP OS.

Here is a list of Vista newsgroups:
microsoft.public.windows.vista.administration_accounts_password
microsoft.public.windows.vista.file_management
microsoft.public.windows.vista.games
microsoft.public.windows.vista.general
microsoft.public.windows.vista.hardware_devices
microsoft.public.windows.vista.installation_setup
microsoft.public.windows.vista.mail
microsoft.public.windows.vista.music_pictures_video
microsoft.public.windows.vista.networking_sharing
microsoft.public.windows.vista.performance_maintenance
microsoft.public.windows.vista.print_fax_scan
microsoft.public.windows.vista.security

The Word newsgroups are under microsoft.public.word
 
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