Word requests virus scan before opening document

[Guest]

I am running Word 2000 9.0.6926 SP-3 on Windows XP SP2 and accessing Word
documents from a server running Windows NT4.

Every time I access a document, Word shows a message saying 'Requesting
virus scan...' and it takes 30+ seconds to open.

I have scoured the web and percieved wisdom says turn off document scanning
in your anti-virus package (in this case AVG). In fact I have done more than
that and deleted all traces of my antivirus package including all registry
entries - my antivirus no longer exists!

In addition I am not running any form of software firewall (Zonealarm) and
have also disabled Windows Firewall.

I have rebooted 3 million times and STILL Word says 'Requesting virus scan...'

Does anybody know how to dump this 'feature' ? or is it a Microsoft bug that
they are not admitting to ?

I notice that there are several hundred similar requests for help on various
forums but I cannot find one workable answer.

Please help.

 

[Graham Mayor]

The virus scan message comes not from Word but from linked anti-virus
software. Checking of Word/Office documents can usually be deselected in the
AV program e.g. in Norton AV by turning off its Office Plug-in.

With some versions of the Norton product it may be necessary to unregister
the calling DLL by running the following command line from Windows > Start >
Run

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"

Other AV apps eg the popular free ediition of Grisoft's AVG antivirus
software, require similar treatment.
In this instance:

regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll"

In this instance all though you have removed AVG's softeware, my guess is
that the dll is still present.


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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

Graham,

It seems that your suggestion really worked. This was a nice Christmas
present.

PJA