Word problems

[Huston]

I am having a few problems. I can create documents, but once I type in them,
I can't use the mouse and go back and choose something in the document, or
insert my cursor in a previous area of the document. I can't click on a
document and open it, but I can open word and find the document and then open
it. After I do this though, I can't edit the document, and can do very
limited things with it. The documents aren't protected, and they were
created on this pc. I am at a loss with it.

 

[Shawn Huston]

This is in Microsoft word 2003. I did forget to mention that "small
detail". I don't know if this is the right group for this post. If someone
has another one to suggest or help. I would greatly appreciate it.

Shawn Huston

 

[Graham Mayor]

I don't recall haveing seen that particular issue before, however see
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

 

[Shawn Huston]

I have tried restarting the machine. I have checked file permissions. I
have done a repair on word with the repair function in the menu. I can't
figure it out. Another thing, I can use the arrow keys to move around the
document, and edit it, but I can't select with the mouse. I thought it
might be the mouse, but it works fine. I am thinking about a reinstall, but
I am not for sure if that will work. Thanks for the input so far.

Shawn

 

[Bob Buckland ?:-\)]

Hi Shawn,

If you hold the ctrl key while starting Word to put Word into Office safe mode does the mouse work? If so then it can be a damaged
data key (covered in the articles linked to in Graham's reply) or a conflicting 3rd party add-in, such as LaserFiche (which has an
updated version).

Before restarting Word use Start=>Search and clear out old temp files found with search string of
~$*.*;*.tmp
and sending them to the recycle bin.

===============

<<"Shawn Huston" <[email protected]> wrote in message news:[email protected]...

I have tried restarting the machine. I have checked file permissions. I
have done a repair on word with the repair function in the menu. I can't
figure it out. Another thing, I can use the arrow keys to move around the
document, and edit it, but I can't select with the mouse. I thought it
might be the mouse, but it works fine. I am thinking about a reinstall, but
I am not for sure if that will work. Thanks for the input so far.

Shawn >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Shawn Huston]

It ended up being a Laserfiche problem. Laserfiche corrupted the
"normal.dot" and "send to laserfiche.dot". The fix was to delete these
files out of "C:\Documents and Settings\username\Application
Data\Microsoft\Templates", and let Microsoft word recreate them. After that
was done, it worked fine. Thanks everyone for your responses.

Shawn