word prints blank document

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Whern I cut and paste text from websites and select "print", all I get is a
blank page. Also, when I type text in a new document, the same thing happens.
I can use the printer for other tasks, like photo printing, and I can print
web page documents or text directly from the site.
 
Stefan: More info - I can print the text if I change the color to anything
but black. I've re-installed Office, deleted and re-installed the printer and
rebooted several times. I've run a nozzle check and cleaned the cartridges,
and replaced the black cartridge (Canon i860). I called Canon and they tell
me the printer is responding to commands correctly so the problem rests with
Microsoft, according to Canon. The problem occurs even when making new Word
documents as I discovered this morning. Format the color to grey, or red and
it prints out just fine. It's almost as if the printer doesn't like pure
black!
 

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