word is asking for the type of encryption used to open my file

[Katw000]

WhenI try to open a certain file word is asking for the type of encryption
used so it can open it, I don't understand why as I didn't use any type of
encryption and I dont know what to do to fix it, can anyone help me?

 

[Suzanne S. Barnhill]

The file may be corrupt. Are you sure it is a Word document?

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Graham Mayor]

Word 2003 and you are trying to open a document created in Word 2007? See
http://www.gmayor.com/Problems_opening_2007_docs.htm

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Graham Mayor - Word MVP

My web site www.gmayor.com

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