Word document won't open?

[Guest]

When I attempt to open a Word Document from either the Desktop or in My
Documents a dialogue box appears with the heading File Conversion - followed
by the file name which ends in .doc. Below this it reads 'Select the
encoding that makes your document readable and three options; Windows
(Default); MS-DOS and Other encoding. The Windows is automatically
highlighted.

Whatever I try to do to resolve the issue the document always opens in
unreadable form? I don't understand what has gone wrong here.

I have backed up my Files to disk and they open with no problem - except for
once or twice.

This problem has never occured before. I have installed Microsoft Office
Professional Edition 2003 and have Windows XP.

Is there someone that can help a frustrated yet incredibily patient computer
user?

I would appreciate any assistance to my concern.

Thank you.

 

[Doug Robbins - Word MVP]

See the article "How to re-register Word when problems crop up opening
files" at:

http://www.word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP