word attachment/.dat file

  • Thread starter Thread starter karen Shackel
  • Start date Start date
K

karen Shackel

I am sending an email with a .doc (word) file attachment.
Various users are receiving the email with the attachment
converted to a .dat file. When they open it, it is all
binary code and unreadable.
Why is the word file being converted and how do I fix it ??
Please help - this is causing me tremendous trouble !!

Thanks !
 
Don't use Rich Text for your e-mail format and/or don't use Word as your
e-mail editor.

Ray at work
 
Could try zipping the file and sending it that way, or see if they can
rename it .doc *renaming probaby won't work, but worth a try* are they
using the same version of Word to open the file?

Good Luck
 
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