Word 2003 Question Normal.dot


F

Frank

Hi- I am not a new user, but this is the only general type NG I saw. OK.
WinXP Pro w/MS Office 2003 Pro, word, the normal.dot template keeps getting
corrupted(it seems) I have reinstalled and done repair, etc. When I open the
normal.dot -New Word Doc, and go to Print layout view, which I have used as
my norm since Word 95 the cursor is at the extreme top of the page/screen. I
also have downloaded normal.dots, taken the one from my laptop(also 2003,
from other workers PC's. This is on my home PC, no network. I also have
always set the default margins to 1" all around. Also since forever. Never
had a problem. I did a spyware and virus scan using Bit defender which is
one of the best. So............? Help. If I replace the file it works for a
while, then goes back to the same garbage. Could it be a corrupted doc and
when I open it triggers this? If so, how the heck can I find it? Impossible?
Thanks so Much sorry for the long post. Oh, yes, rulers are selected Hor and
Vert.
Frank
 
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H

Herb Tyson [MVP]

One of the most frequent causes of recurring normal.dot corruption is
registry corruption (it's contagious). I would try renaming/deleting the
Data key in the registry, as described here:

http://support.microsoft.com/kb/826862

Ignore the stuff about printing. A corrupted Data key is the source of
myriad problems, and this article just happened to be a convenience
reference for how to delete it.
 
G

garfield-n-odie [MVP]

In Word 2002 or 2003, click on Tools | Options | View tab | check the
"White space between pages" box | OK.
 
F

Frank

Thanks to both of you for helping, it was the white space checkbox, but how
did it get unchecked? Maybe the registry also. I am a ms tech, just not word
obviously, so I am not afraid of the register.
Thanks so Much
Frank
 
S

Suzanne S. Barnhill

See “WD2002: Rules for ‘Hide white space between pages’”
http://support.microsoft.com/?kbid=297564

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
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