Word 2003 is automatically "accepting" my tracked changes

[Gina]

I am tracking changes to a policy and Word is automatically "accepting" the
items I add, but not the items I delete. Everything will be fine for a
while...then I'll look back at previous pages and all my added items are no
longer highlighted.

Any help will be apprecitated. I've tried to update the policy two times
already.

 

[Stefan Blom]

The document could be damaged. Have you tried copying the text into a new
document? See the following article for instructions on how to copy text and
preserve Track Changes:
http://www.shaunakelly.com/word/trackchanges/HowTrackChangesWorks.html#Copying.

 

[Gina]

Thank you. I do believe the file was damaged.

The document could be damaged. Have you tried copying the text into a new
document? See the following article for instructions on how to copy text and
preserve Track Changes:
http://www.shaunakelly.com/word/trackchanges/HowTrackChangesWorks.html#Copying.

 

[Stefan Blom]

You are welcome, and thank you for the follow-up.