Word 2003 doesn't start after upgrading to XP SP2

[mahesh.prasad]

I've upgraded to Windows XP SP2 and now Word 2003 refuses to start up!
When I start Word 2003 I only see the starting screen (Word flash
image) but the application doesn't load. In the task manager I see
"WinWord.exe" running. That's it...nothing happens!!

Other Office Applications like Excel, FrontPage work fine. Can someone
please help!

I didn't want to upgrade to XP2 'cause of all the reported problems
with ...but bloody .NET 2.0 needed it!

Thanks
Mahesh

 

[Wesley Vogel]

Try repairing Word. Your gonna lose some settings.

Open Add or Remove Programs...
Start | run | Type: appwiz.cpl | Click OK |
Scroll down to and click Microsoft Word | Click on the Change button |
When the Setup Wizard opens, click on Repair Word | Click the Next button |
Follow the instructions

Try starting Word with the /a switch and get rid of the Add-ins.

Start | Run | Type: winword /a | Click OK

What Is the /a Switch?
[[The /a switch is a troubleshooting tool that you can use to determine
where a problem may exist when you are working with Microsoft Word. When you
use the /a switch to start Word, the switch prevents add-ins and global
templates from being loaded automatically. The /a switch also locks the
setting files; that is, the setting files cannot be read or modified when
you use this switch.

NOTE: Microsoft does not recommend that you use the /a switch as a typical
operating startup switch. This switch prevents your preferred settings in
Word from being retained. Use the /a switch only when a Microsoft Support
Professional requests that you do so, or when you must troubleshoot Word to
determine where a problem may exist. ]]

Description of the "/a" startup switch in Word
http://support.microsoft.com/default.aspx?kbid=826857

How to use startup command line switches to start Word 2003, Word 2002, and
Word 2000
http://support.microsoft.com/default.aspx?scid=kb;EN-US;210565

WD2000: Starting Word with the "/a" Switch Resets Some Word Options
http://support.microsoft.com/default.aspx?scid=kb;EN-US;243966

WD2002: How to Identify COM Add-ins in Word 2002
http://support.microsoft.com/default.aspx?scid=kb;EN-US;319719


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In