Won't shut off

  • Thread starter Thread starter Phil
  • Start date Start date
P

Phil

When I try to shut down XP on my Dell 8200, I get a blue
screen with some error codes and it stops there. System
restore will not work as the system is not fully shutting
down for a re-start. Tried support at Dell and was told to
just re-install Windows after a complete backup. I am not
confident in this procedure. Microsoft was no help as the
machine came from Dell and it is their problem.Error codes
are as follows:
0x0000007E
(oxc 000005
OXF9D8A945
OXF9E699BO
OXF9E6999BO
OXF9E696BO)
 
-----Original Message-----
When I try to shut down XP on my Dell 8200, I get a blue
screen with some error codes and it stops there. System
restore will not work as the system is not fully shutting
down for a re-start. Tried support at Dell and was told to
just re-install Windows after a complete backup. I am not
confident in this procedure. Microsoft was no help as the
machine came from Dell and it is their problem.Error codes
are as follows:
0x0000007E
(oxc 000005
OXF9D8A945
OXF9E699BO
OXF9E6999BO
OXF9E696BO)
.
Click to expand...
Posted 0x0000007E into Google and wound up at
http://support.microsoft.com/?kbid=330182

perhaps the other codes will also work that way.

Good luck

Bill
 
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