Won't shut down or restart

  • Thread starter Thread starter Matthew
  • Start date Start date
M

Matthew

Could anyone tell me why my PC won't shut down or restart
from the start menu. I haven't installed any new
programs. Any help would be appreciated.
With Thanks
Matthew
 
Hi Matthew,

See if the troubleshooters from MVP Jim Eshelman help:
http://aumha.org/win5/a/shtdwnxp.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
Couldn't find problem there any other suggestions
-----Original Message-----
Hi Matthew,

See if the troubleshooters from MVP Jim Eshelman help:
http://aumha.org/win5/a/shtdwnxp.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone






.
 
Hi Matthew,

You've given us very little detail other than it won't work from the start
menu. In order to answer your question, or to at least point you in the
right direction, we need to know a bit more about your system.

How long has this been happening?
Has it ever worked right?
What alterations were made that preceeded this change in the system? This
would include not only software installed, but updates and upgrades to
existing programs - antivirus software in particular.
What, precisely, happens when you select one of them (if anything)?
How about if you put the system in diagnostic mode, will it work then?
Start.run msconfig and select it on the general tab, click apply/ok and
reboot - then see if it works. If so, then you know for a fact that this is
a software conflict causing the problem.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 

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