* zachd [MSFT]:
That very specifically means that your library is corrupt and must be
reset--
http://zachd.com/pss/pss.html#medialibrary covers how to do that.
Does this update not fix the problem from happening?
If it does- shouldn't you be passing on that information?
http://support.microsoft.com/?kbid=941651
Microsoft has released a cumulative update for Windows Media Player 11 in
Windows Vista. This
update resolves some reliability issues in Windows Media Player 11 in
Windows Vista. You can
achieve better reliability in various scenarios by installing this update.
When you run multiple instances of Windows Media Player, the media library
database of Windows
Media Player may become corrupted. The next time that you start Windows
Media Player, the media
library will be empty. Then you must rescan the drive and set up your
library again. For
example, this issue may occur when you run a stand-alone instance of
Windows Media Player and
an embedded instance of Windows Media Player in Internet Explorer.
When you try to add some files to the media library or when you try to
index the files by using
Windows Desktop Search, the process may stop responding.
Download;
http://www.microsoft.com/downloads/...1a-eea4-4bbe-b3b8-fa25e4faff81&displaylang=en
This is a reliability update. Install this update to improve the
reliability of Windows Media
Player 11 for Windows Vista in certain scenarios.
-Michael