George said:
Running xp pro, sp2. It does run, but some things that I want to do
don't work. In looking into these, I find a number of problems. In
particular, WMI ...
When I open <network connections - properties> for the LAN adapter, it
takes about two MINUTES for the dialog to come up. It takes as much
time again to open the 'advanced' tab. When that does finally open, it
just shows the message ...
" Windows cannot display the properties of this connection. The
Windows Management Instrument (WMI) might be corrupted. "
Pursuing this, the WMImgmt service is indeed stopped, even though it's
set for 'auto'. When I try to start it manually, it gives the error ...
" Could not start [WMI] service ... error 126: specified module
not found "
And, a possibly related factoid: the (system) event log has a lot of
boot-time errors of this sort ...
" The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not
register with DCOM within the required timeout>
, which google hints is a WinMgmt error.
Stuff like that.
I am somewhat out of my depth on this. Any insight would be
appreciated. Even, just as to whether I need to re-install xp, whether
a 'repair install' would help, or (especially) if there's some magic
bullet that will take care of everything.
Thanks,
George
Hi George,
Make sure the machine is not crippled with malware and viruses, by perfuming
these cleaning steps:
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
After the scan run disk cleanup on your drive.
Then try to Repair the WMI as follow:
MS:: <Quote>
Stopping and Starting the WMI Service
If you are experiencing problems with the WMI service you might need to
manually stop and restart the service. Before doing so you should enable
WMI’s verbose logging option. This provides additional information in the WMI
error logs that might be useful in diagnosing the problem. To enable verbose
logging using the WMI control, do the following:
1.Open the Computer Management MMC snap-in and expand Services and
Applications.
2.Right-click WMI Control and click Properties.
3.In the WMI Control Properties dialog box, on the Logging tab, select
Verbose (includes extra information for Microsoft troubleshooting) and then
click OK.
Alternatively, you can modify the following registry values:
•Set HKEY_LOCAL_MACHINE\Software\Microsoft\WBEM\CIMOM\Logging to 2.
•Set HKEY_LOCAL_MACHINE\Software\Microsoft\WBEM\CIMOM\Logging File Max Size
to 4000000.
After enabling verbose logging try stopping the WMI service by typing the
following
Open a run command prompt:
net stop winmgmt
If the net stop command fails you can force the service to stop by typing
this:
winmgmt /kill
Important. If you are running Windows XP or Windows Server 2003 the WMI
service runs inside a process named Svchost; this process contains other
services as well as WMI. Because of that, you should not try to stop
Svchost;
if you succeed, you’ll stop all the other services running in that process
as
well. Instead, use net stop winmgmt or winmgmt /kill in order to stop just
the WMI service.
You can then restart the service by typing the following command:
net start winmgmt
If the service does not restart try rebooting the computer to see if that
corrects the problem.
If it does not, then continue reading.
MS:: </Quote>
Open a run command and try to re-register these DLLs:
regsvr32 hnetcfg.dll
regsvr32 netcfgx.dll
regsvr32 netman.dll
regsvr32 atl.dll
regsvr32 netshell.dll
"WMI Diagnosis Utility"
http://www.microsoft.com/technet/scriptcenter/topics/help/wmidiag.mspx
Systems that have changed the default Access Control List permissions on the
%windir%\registration directory may experience various problems after you
install the Microsoft Security Bulletin MS05-051 for COM+ and MS DTC
http://support.microsoft.com/kb/909444
Also you can download the DiagWMI from here and some good solutions on the
page:
http://windowsxp.mvps.org/repairwmi.htm.
<Ramesh Quote>:
* Insert your Windows XP CD into the drive.
Important note: If you've installed Service Pack 1 or 2, you need to
insert your Windows XP CD (with Service Pack integration, called as the
Slipstreamed Windows XP CD). If you don't have one, you may point to the
%Windir%\ServicePackFiles\i386 folder for the updated DLLs required during
WMI repair. Or, you may create a Slipstreamed XP CD, and insert it when
prompted.
* Click Start, Run and type the following command, and press enter:
rundll32.exe setupapi,InstallHinfSection WBEM 132 %windir%\inf\wbemoc.inf
* Repair process should take few minutes to complete.
Then, restart Windows for the changes to take effect
</End of Quote>
HTH.
Let us know.
nass
