Diana said:
I did check the knowledge base....I don't know what the heck all that stuff
means. Some of us don't understand all those technical words. I could try
doing the wrong thing on there and make it worse for all I know. I have
seen people help others on here so why do I get sent to the knowledge base
instead of getting some help? Thanks anyway
Diana,
Very well put... not everyone understands all that technical crap. That
said, I think John -was- trying to help you. He didn't know that you had
searched the Knowledgebase... he didn't insult your intelligence in any way
that I could discern. You seem a tad defensive to me... but that's just my
read on it. I'm sure you could ask 10 regulars in here and get 10 different
replies as to whether Mr. Barnes was insensitive to your needs. Personally,
I do not.
Anyway, back to your response... you didn't indicate that you'd searched the
knowledgebase, just that you'd searched MS's website, so why be so offended
when someone points you in that direction? Perhaps -you- assumed that the
op -would- assume that you'd searched the KB. Too many assumptions for a
smack down, methinks.
And... with that all said, I applaud your understanding that you -could- be
"doing the wrong thing on there and make it worse..." Bravo! Too many folks
just dive in with no understanding of the implications of their actions.
As to having a solution to your problem, alas, I do not. Sorry.
Lang