WMDC / Artemis disconnects

[Guest]

Background: No problems with vista/orbit before sending laptop of for a hdd
swap out, comes back with a new drive and I do a fresh install of Vista, WMDC
has been updated to final version 6 in the mean time and nothing now works.
Orbit is then hard resetted. WMDC tries to set up the device but before I can
press the 'set up my device button' my laptop thinks the device has
disconnected.

This fault happens however I try and connect my device. Any sugestions are
welcomed, but I am rapidly running out ideas myself.

Nothing I try resolves this problem. And I now believe I have tried
everything, including:

reinstalling vista on a new partition,
trying to install without additional drivers,
with additional drivers,
3 different cables,
virus scanners off,
firewalls off,
3 other devices connect/sync ok - not Artemis' tho - not WM5 devices.
uninstalling and reinstalling wmdc and driver update - reboots in between,
port opening,
driver forcing,
new bios - old bios.
Advanced USB connectivity on/off

Amonst other stuff! And still the problem is the same:

I plug in the phone - and the device listed in device manager under portable
devices (Windows Mobile device) appears until just after the 'set up your
device' box appears in WMDC then dissapears. WMDC then reports 'not connected'

The driver which dissapears reports this to ms:

Description:
Windows was able to successfully install device driver software, but the
driver software encountered a problem when it tried to run. The problem code
is 0.

Problem signature:
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: TCPIP\WINDOWS_MOBILE_DEVICE
Setup class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
PnP problem code: 00000000
Driver name: WUDFRd.sys
Driver version: 6.0.6000.16386
Driver date: 11-02-2006
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057



I just cannot get my head round this.

TIA

debully

 

[Guest]

SOLVED - please excuse x-posts

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FFS I hope this helps someone and am fairy sure it will.

The problem is MS's answer to the problems that ppl were having syncing from
wmplayer and their storage cards (I guess)

Basically, everytime the device is connected a few processes connected with
windows media player start and if not manually ended will terminate the
connection.

To be able to terminate these processes I had to put my laptop into power
saving mode to lower the cpu speed and gain enough time to hit the 'end
process' button a few times.

When you finally manage to stop each wmplayer connected service (i used task
manager sorted alphabetically to see them) the device will install and WM
DC will finally sync.

Things to note:

WMDC and WMDC drive update were uninstalled - pc was rebooted.
advanced usb connectivity was turned off on device
existing partnerships had been deleted in activesync on device
*autoplay options set to 'do nothing' in Vista control panel*
Although this problem did not appear on 3 of my old devices, it is not a
specific Artemis problem as I have read MANY reports of the same behaviour.

WMplayer will have to be manually killed on each connection or the device
will disconnect - any ideas how to stop WMDC from launching on pluggin in
device are welcome.