Yes, really. It wasn't always so, back when other people were in charge
at MS, and the MVP program was much smaller and made up of volunteers
from newsgroups. For at least the past 6 years, it has changed entirely,
with a few notable exceptions. Ken and a few others from the "old guard"
still hang on in the forums solely to help users.
As for MS, they are in it to make a profit, like any company. They
listen to MVPs that work in areas that produce revenue for
them....mainly enterprise. MVPs in areas that deal with home users
mostly find a deaf ear nowadays, if they can find an ear at all.
The opinions expressed here are my own. If I want your opinion I'll
remove the duct tape from your mouth. ;-)