Winx Update Error

G

Guest

IE 6 and sp's installed but I get this error when trying to use update;

Thank you for your interest in obtaining updates from our site.

To use this site, you must be running Microsoft Internet Explorer 5 or later.


Where is it getting this info and what is the fix?
 
G

Gerry Cornell

Please post a copy of the corresponding Error Report in Event Viewer.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.



--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Guest

Here's the Event Error..
=================
Event Type: Information
Event Source: ESENT
Event Category: General
Event ID: 101
Date: 01/17/2006
Time: 1:22:32 AM
User: N/A
Computer: SUPERORION
Description:
wuauclt (3876) The database engine stopped.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
===================
 
G

Guest

Here was the Start Event
==============
Event Type: Information
Event Source: ESENT
Event Category: General
Event ID: 100
Date: 01/17/2006
Time: 1:17:31 AM
User: N/A
Computer: SUPERORION
Description:
wuauclt (3876) The database engine 5.01.2600.0000 started.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
===================
 

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