WINLOGGON.EXE then lsAss.exe....both bad image, safe mode=blank sc

G

Guest

Upon booting up, I receive first Winlogon.exe
The application or dll C:\windows\System32\SHSVCS.dll is not a valid widows image. Please check this against your installation diskette.
After pressing OK, I receive lsAss.exe Bad image
The application or Dll C:\windows\system32\samsrv.dll is not a valid windows image. please check against your installation diskette.

I tried safe mode, but all i get is a blank screen with only safe mode spelled out in the four corners and (Build 2600.XPSP2.030422-1633:Service pack 1. I am unable to access anything. all I hace are recovery cd's, and they won't work either.
 
W

WinGuy

CM said:
Upon booting up, I receive first Winlogon.exe
The application or dll C:\windows\System32\SHSVCS.dll is not a valid
widows image. Please check this against your installation diskette.
After pressing OK, I receive lsAss.exe Bad image
The application or Dll C:\windows\system32\samsrv.dll is not a valid
windows image. please check against your installation diskette.
I tried safe mode, but all i get is a blank screen with only safe mode
spelled out in the four corners and (Build 2600.XPSP2.030422-1633:Service
pack 1. I am unable to access anything.
all I hace are recovery cd's, and they won't work either.
Why not? Do you need to contact the 3rd party vendor for new copies because
they are physically damaged? Usually around $35 or so, is all, but you might
have to already be registered with the vendor as the PC owner to qualify
(anti-theft policies some of them use) and you might need the cd product key
that came with the CD's or is affixed to the side of your computer for the
XP operating system.

You've applied the beta version of XP SP2, not yet "gold" and thus not an
official release that has been thouroughly tested to work on all platforms.
With any luck, it will be officially released sometime next month (August
2004).

You might find some help in this newsgroup:
http://communities.microsoft.com/newsgroups/default.asp?icp=xpsp2&slcid=us

This site might also be of help to you.
http://www.microsoft.com/technet/prodtechnol/winxppro/sp2preview.mspx
 
W

WinGuy

CM said:
The recovery cd's won't run. Basically I have no access to the computer.
WHY won't they run, do you get a read error with the CD or is the CD drive
itself not working with any CD's?

Boot from CD is a BIOS function, not a Windows function. This occurs before
Windows even gets loaded at all. If BIOS is ok and the CD drive is ok then
about all I can think of that could interfere would be a boot sector virus
on drive C, but I don't think it likely for a virus to interfere with a CD
boot at the BIOS level. Did you check in your BIOS to make sure the CD is
configured to be the 1st device to be checked as a boot device? Are you
unable to enter BIOS? If you can not get into BIOS, here's a list I found
once if you don't see a screen message about how to enter BIOS but I've no
originator credits for it and I can not guarantee its accuracy:

Bios Supplier Keyboard Command's

ALR PC / PCI F2

ALR PC non / PCI CTRL+ALT+ESC

AMD F1

AMI DEL

Award BIOS CTRL+ALT+ESC

Award BIOS DEL

DTK ESC

Phoenix BIOS CTRL+ALT+ESC

Phoenix BIOS CTRL+ALT+S

Phoenix BIOS CTRL+ALT+INS

Acer F1, F2, CTRL+ALT+ESC

AEI CTRL+ALT+ESC, CTRL+ALT+DEL

AST CTRL+ALT+ESC, CTRL+ALT+DEL

Compaq 8700 F10

CompUSA DEL

Cybermax ESC

Dell 400 F3, F1

Dell 4400 F12

Dell Dimension F2 or DEL

Dell Inspiron F2

Dell Latitude Fn+F1 (while booted)

Dell Latitude F2 (on boot)

Dell Optiplex DEL

Dell Optiplex F2

Dell PrecisionT F2

eMachine DEL

Gateway 2000 1440 F1

Gateway 2000 SoloT F2

HP F1, F2 (Laptop, ESC)

IBM F1

IBM E-pro Laptop F2

IBM PS/2 CTRL+ALT+INS after CTRL+ALT+DEL

IBM Thinkpad Windows: Programs-Thinkpad CFG.

Intel Tangent DEL

Micron F1, F2, or DEL

Packard Bell F1, F2, Del

Seanix DEL

Sony VAIO F2 or F3

Tiger DEL

Toshiba 335 CDS ESC

Toshiba Protege ESC

Toshiba Satellite 205 CDS F1

Toshiba Tecra F1 or ESC
 
W

WinGuy

CM said:
The recovery cd's won't run. Basically I have no access to the computer.

Playing the guessing game (I really don't have enough info on what's going
on wiht the CD's) ...

Maybe you meant they will boot but the CD boot will not run to completion?
It can not copy files to the HDD after the CD boots is what you mean? Or now
the C drive isn't beeing seen at all, so the CD boot can not copy needed
files to the HDD? If one of those is the problem then if it were me I'd put
the HDD into another NTFS based (2000 or XP) machine and run a thourough
chkdsk on it, including checking for bad sectors, and then try the recovery
CD's again.
 
G

Guest

Thanks for the help so far. I just got home to try to enter the bios. As far as the recovery CD's go, upon closing the drawer, a cd icon blinks by the mouse pointer a couple of times, then that's it. I am able to access the bios, but do not see a listing for the any drive other than the floppy. What should I be looking for?
 
W

WinGuy

CM said:
Thanks for the help so far. I just got home to try to enter the bios.
As far as the recovery CD's go, upon closing the drawer, a cd icon blinks
by the mouse pointer a couple of times, then that's it.
Ok, that's in Windows. Auto-insert is turned off or for some reason disabled
in Windows. BIOS is not accessible from Wndows.
I am able to access the bios, but do not see a listing for the any drive
other than the floppy.

No, you probably won't -- they'll likely be set for automatic detection of
HDD's & CD Drives at boot. As it should be.
What should I be looking for?

These BIOS settings are, primarily, used at boot and before Windows starts
to boot. Look for an area in BIOS that lets you determine what device (HDD,
CD, Network, etc) will be used for the first attempt to boot from, what will
be used for the 2nd attempt should the first attempt fail, etc. This is the
device "boot order". Nearly all, around 99%, BIOS have this as a
configurable setting (not all, though). You want to tell the BIOS to use the
CD Drive as the first device to try to boot from.

Be very carefull what you change in BIOS, record it all down (yea, I know)
on paper first and before you decide to go off on tangents and the computer
then won't boot at all ... and just don't mess with current HDD settings at
all. You only want to assure that the CD Drive is selected to be the 1st
boot device. Might also make sure that the timeclock, including the date
info, is proper while you're in BIOS.
 

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