WindowsUpdate and most of windows utility crash

G

Guest

Hello,

I have Windows Ultimate (french) on a Acer 5680 (come withit and with Norton
InternetAntivirus) yesterday, NAV asked to be re-installed to work (???) I
have a error message from NAV every minute. So I desintalled it with Windows
unisntaller.

Now, WindowsUpdate doesn't work anymore, samething for system properties or
for personalisation (etc.)
In WindowsUpdate.lgo I got this message :

2007-07-04 08:57:03:412 1116 163c Agent *************
2007-07-04 08:57:03:412 1116 163c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-04 08:57:03:412 1116 163c Agent *********
2007-07-04 08:57:03:412 1116 163c Agent * Online = Yes; Ignore download
priority = No
2007-07-04 08:57:03:412 1116 163c Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2007-07-04 08:57:03:412 1116 163c Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-07-04 08:57:03:412 1116 163c Setup Checking for agent SelfUpdate
2007-07-04 08:57:03:412 1116 163c Setup Client version: Core: 7.0.6000.374
Aux: 7.0.6000.374
2007-07-04 08:57:03:431 1116 163c Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-04 08:57:03:438 1116 163c Misc Microsoft signed: Yes
2007-07-04 08:57:06:415 1116 163c Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-04 08:57:06:425 1116 163c Misc Microsoft signed: Yes
2007-07-04 08:57:06:431 1116 163c Setup WARNING: SelfUpdate check failed to
download package information, error = 0x80040154
2007-07-04 08:57:06:431 1116 163c Setup FATAL: SelfUpdate check failed, err
= 0x80040154
2007-07-04 08:57:06:431 1116 163c Agent * WARNING: Skipping scan,
self-update check returned 0x80040154
2007-07-04 08:57:06:470 1116 163c Agent * WARNING: Exit code = 0x80040154
2007-07-04 08:57:06:471 1116 163c Agent *********
2007-07-04 08:57:06:471 1116 163c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-04 08:57:06:471 1116 163c Agent *************


The actual situaton is that I can't have Windows Update, Can change any
setting in vista...

I suspect a unregistered DLL by the removl of NAV. Now, which one, and who
to re-register it ?

Thank you
 
D

dean-dean

You could try this:

Click Start, point to All Programs, point to Accessories, and then
right-click Command Prompt, and choose Run as Administrator.

Type

Regsvr32 C:\Windows\System32\msxml3.dll

and then press ENTER. When you receive the following message
"DllRegisterServer in C:\Windows\System32\Msxml3.dll" DLL succeeded, click
OK.

Then repeat the procedure with these commands:

Regsvr32 C:\Windows\System32\msxml4.dll

Regsvr32 C:\Windows\System32\msxml6.dll

Close the Command Prompt window.

You might also try going to Control Panel\Programs and Features and choosing
Repair for MSXML 4.0 SP2 (KB927978), if the entry exists.


Denis Bergeron said:
Hello,

I have Windows Ultimate (french) on a Acer 5680 (come withit and with
Norton
InternetAntivirus) yesterday, NAV asked to be re-installed to work (???) I
have a error message from NAV every minute. So I desintalled it with
Windows
unisntaller.

Now, WindowsUpdate doesn't work anymore, samething for system properties
or
for personalisation (etc.)
In WindowsUpdate.lgo I got this message :

2007-07-04 08:57:03:412 1116 163c Agent *************
2007-07-04 08:57:03:412 1116 163c Agent ** START ** Agent: Finding
updates
[CallerId = AutomaticUpdates]
2007-07-04 08:57:03:412 1116 163c Agent *********
2007-07-04 08:57:03:412 1116 163c Agent * Online = Yes; Ignore download
priority = No
2007-07-04 08:57:03:412 1116 163c Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2007-07-04 08:57:03:412 1116 163c Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-07-04 08:57:03:412 1116 163c Setup Checking for agent SelfUpdate
2007-07-04 08:57:03:412 1116 163c Setup Client version: Core: 7.0.6000.374
Aux: 7.0.6000.374
2007-07-04 08:57:03:431 1116 163c Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-04 08:57:03:438 1116 163c Misc Microsoft signed: Yes
2007-07-04 08:57:06:415 1116 163c Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-04 08:57:06:425 1116 163c Misc Microsoft signed: Yes
2007-07-04 08:57:06:431 1116 163c Setup WARNING: SelfUpdate check failed
to
download package information, error = 0x80040154
2007-07-04 08:57:06:431 1116 163c Setup FATAL: SelfUpdate check failed,
err
= 0x80040154
2007-07-04 08:57:06:431 1116 163c Agent * WARNING: Skipping scan,
self-update check returned 0x80040154
2007-07-04 08:57:06:470 1116 163c Agent * WARNING: Exit code =
0x80040154
2007-07-04 08:57:06:471 1116 163c Agent *********
2007-07-04 08:57:06:471 1116 163c Agent ** END ** Agent: Finding
updates
[CallerId = AutomaticUpdates]
2007-07-04 08:57:06:471 1116 163c Agent *************


The actual situaton is that I can't have Windows Update, Can change any
setting in vista...

I suspect a unregistered DLL by the removl of NAV. Now, which one, and who
to re-register it ?

Thank you
Click to expand...
 
G

Guest

http://www.programurl.com/emsa-register-dll-tool.htm here is a good small
utility which u case use to register/unregister dlls, on the fly.

if that doesnt help, maybe u should consider reinstalling norton, AND THEN
using the NORTON UNINSTALL TOOL from
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 to
ensure a complete instal. then clean up ur registry with, say, freeware
ccleaner.
--
www.WinVistaClub.com
Microsoft MVP 2007 Awardee.



dean-dean said:
You could try this:

Click Start, point to All Programs, point to Accessories, and then
right-click Command Prompt, and choose Run as Administrator.

Type

Regsvr32 C:\Windows\System32\msxml3.dll

and then press ENTER. When you receive the following message
"DllRegisterServer in C:\Windows\System32\Msxml3.dll" DLL succeeded, click
OK.

Then repeat the procedure with these commands:

Regsvr32 C:\Windows\System32\msxml4.dll

Regsvr32 C:\Windows\System32\msxml6.dll

Close the Command Prompt window.

You might also try going to Control Panel\Programs and Features and choosing
Repair for MSXML 4.0 SP2 (KB927978), if the entry exists.


Denis Bergeron said:
Hello,

I have Windows Ultimate (french) on a Acer 5680 (come withit and with
Norton
InternetAntivirus) yesterday, NAV asked to be re-installed to work (???) I
have a error message from NAV every minute. So I desintalled it with
Windows
unisntaller.

Now, WindowsUpdate doesn't work anymore, samething for system properties
or
for personalisation (etc.)
In WindowsUpdate.lgo I got this message :

2007-07-04 08:57:03:412 1116 163c Agent *************
2007-07-04 08:57:03:412 1116 163c Agent ** START ** Agent: Finding
updates
[CallerId = AutomaticUpdates]
2007-07-04 08:57:03:412 1116 163c Agent *********
2007-07-04 08:57:03:412 1116 163c Agent * Online = Yes; Ignore download
priority = No
2007-07-04 08:57:03:412 1116 163c Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2007-07-04 08:57:03:412 1116 163c Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-07-04 08:57:03:412 1116 163c Setup Checking for agent SelfUpdate
2007-07-04 08:57:03:412 1116 163c Setup Client version: Core: 7.0.6000.374
Aux: 7.0.6000.374
2007-07-04 08:57:03:431 1116 163c Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-04 08:57:03:438 1116 163c Misc Microsoft signed: Yes
2007-07-04 08:57:06:415 1116 163c Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-04 08:57:06:425 1116 163c Misc Microsoft signed: Yes
2007-07-04 08:57:06:431 1116 163c Setup WARNING: SelfUpdate check failed
to
download package information, error = 0x80040154
2007-07-04 08:57:06:431 1116 163c Setup FATAL: SelfUpdate check failed,
err
= 0x80040154
2007-07-04 08:57:06:431 1116 163c Agent * WARNING: Skipping scan,
self-update check returned 0x80040154
2007-07-04 08:57:06:470 1116 163c Agent * WARNING: Exit code =
0x80040154
2007-07-04 08:57:06:471 1116 163c Agent *********
2007-07-04 08:57:06:471 1116 163c Agent ** END ** Agent: Finding
updates
[CallerId = AutomaticUpdates]
2007-07-04 08:57:06:471 1116 163c Agent *************


The actual situaton is that I can't have Windows Update, Can change any
setting in vista...

I suspect a unregistered DLL by the removl of NAV. Now, which one, and who
to re-register it ?

Thank you
Click to expand...
Click to expand...
 

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