S
Shannon
I bought a new laptop recently. We have been really happy
with it and have not had any problems at all. However,
yesterday I installed the Windows XP Service Pack 2 cd,
as it's supposed to have better security, etc. Once the
installation was finished, it said that it needed to re-
start Windows. Unfortunately, there seems to now be a
huge problem and Windows won't start! The start-up screen
comes up and starts loading, but then the loading bar
gets stuck and nothing more happens. If I switch the
computer off and back on again, it says that Windows had
a problem re-starting and it gives me different options
to try again:
* safe mode
* start Windows using previous configuration settings
that worked
* start Windows normally.
None of these work! When I tried it in safe mode, a whole
list of MS DOS stuff comes up and it seems to get stuck
on the line which reads:
multi(0)disk(0)rdisk(0)partition(1)\Windows\system\32
\drivers\TDI.SYS
What can I do to sort this out???
with it and have not had any problems at all. However,
yesterday I installed the Windows XP Service Pack 2 cd,
as it's supposed to have better security, etc. Once the
installation was finished, it said that it needed to re-
start Windows. Unfortunately, there seems to now be a
huge problem and Windows won't start! The start-up screen
comes up and starts loading, but then the loading bar
gets stuck and nothing more happens. If I switch the
computer off and back on again, it says that Windows had
a problem re-starting and it gives me different options
to try again:
* safe mode
* start Windows using previous configuration settings
that worked
* start Windows normally.
None of these work! When I tried it in safe mode, a whole
list of MS DOS stuff comes up and it seems to get stuck
on the line which reads:
multi(0)disk(0)rdisk(0)partition(1)\Windows\system\32
\drivers\TDI.SYS
What can I do to sort this out???