Windows xp shutdown error

[Herb S]

Hi

Presario 6000
Windows XP
1 1/2 year old

Never ran good and lot's of trouble

Now when I want to power down
I hit `Start`
I hit `Turn Off Computer`
I hit `Turn Off`

Screen Blanks for 2 seconds
Then I get error Window
"WToolsA.exe faile to initialize"
Scrren Blanks
Then unit goes thru a long Shutdown

Any help appreceiated

DO NOT BUY HP OR COMPAQ
NO HELP IN WARRANTY WHATSOEVER


tHANKS

Herb S

Bought Compaq Junk with xp a year ago.

Nothing but trouble and alot of restores.
No help from Compaq, Carli too busy doing photo ops.

 

[Malke]

Hi

Presario 6000
Windows XP
1 1/2 year old

Never ran good and lot's of trouble

Now when I want to power down
I hit `Start`
I hit `Turn Off Computer`
I hit `Turn Off`

Screen Blanks for 2 seconds
Then I get error Window
"WToolsA.exe faile to initialize"
Scrren Blanks
Then unit goes thru a long Shutdown

I'm not particularly fond of Compaqs, but this error has nothing to do
with Compaq and everything to do with you not running a firewall,
perhaps not keeping your antivirus updated, and not removing spyware.
The WinTools malware is particularly nasty. Here is a link to
instructions about removing it - please read the instructions carefully
as they are fairly complicated.

http://computercops.info/modules.php?name=Forums&file=viewtopic&p=172295

Malke

 

[Guest]

I went to the link
Says
Site no longer available

Any other suggestions?


FYI more info
I use XP Firewall and it is on.
I use updated Norton antivirus and use automatic download
and scanning and also run manually
I use spybot and adaware spyware and run several times
daily.
I run disk scan daily several times.

I do have a slow dialup 28 kbps


Any other suggestions Please

Thanks

Herb S.

 

[Malke]

I went to the link
Says
Site no longer available

Any other suggestions?


FYI more info
I use XP Firewall and it is on.
I use updated Norton antivirus and use automatic download
and scanning and also run manually
I use spybot and adaware spyware and run several times
daily.
I run disk scan daily several times.

The link works fine for me. Maybe the server was overloaded when you
tried.

http://computercops.info/modules.php?name=Forums&file=viewtopic&p=172295

There is a lot on the Internet now about Wtoolsa and/or Wintools. Just
Google for it.

Malke