Windows XP Setup Blank Screen

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Guest

Okay I have a Gateway 4100 with a New drive (IDE 80 Gigs) I just got in from
Gateway to replace the one that was Bad. When I boot to the Winodws Xp pro CD
I get the Prompt " Press any key to boot from CD" I do so then I see it go to
the next screen That say's " Setup is inspecting your Hardware configuration"
After that point the screen is Blank but the computer is still on....

ANy Ideas?

Video Card is good and the HD is New from Gateway.

Thank You
Sosak
 
You have a hardware configuration problem.

Assuming that the XP CD is OK, and that this system is compatible with
windows XP, you have a hardware issue, it could be as simple as a BIOS
setting or jumper setting on the HDD, or it could be an actual hardware fault.

ensure your hardware configuration is correct,

get the hardware tested.
 
Thank you for your response Bud, Yeah I checked Jumper setting and have tried
both CS and Master and niether work....I am in the process of testing out the
Drive With Western Digitals "Data Lifeguard Diagnostic " tool. Well se how it
goes...
 
sosak said:
Thank you for your response Bud, Yeah I checked Jumper setting and have
tried
both CS and Master and niether work....I am in the process of testing out
the
Drive With Western Digitals "Data Lifeguard Diagnostic " tool. Well se how
it
goes...
Click to expand...

If the new HDD is a stand alone master, you may not require a jumper

rgds
Li'l Roberto
 
I have the same problem as you. My computer is a Dell dimension 3000 and I
have call the support line and they fix the problem. The process as follow:

1. Use a Win98 startup disk to Boot up your computer. The reason for this
is, it need to use some command within the Win98 startup disk.

2. Change the drive to the RAM drive that contain all startup utilities, it
may be E: if you have CD rom or D:. Just cleck where all the utilties locate.

3.Type Debug on the DOS prompt and hit Enter.
the following are commands you type, beware of the space between each.

-f 200 l1000 0 hit Enter
-A CS:100 hit Enter
it will then show some number like this xxxx:x010 on a new line (where x is
number of you hardDisk
After you type mov ax,301 hit Enter
it will show xxxx:0103
After that you type mov bx,200 hit Enter
it will show xxxx:0106
Then you type mov Cx,1 hit Enter
it then shows xxxx:0109
type mov Dx,80 hit Enter
it shows xxxx:010C
Type Int 13 hit Enter
it will show xxxx:101E
Type Int 20 hit Enter
new line show xxxx:0110 hit Enter
Type -g
it display "Teminated program normally" then power off the system and turn
it back on to see if the problem solve. Good luck!
 
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