Windows XP says access denied to older data

G

Guest

Hi there,

I own a dell inspiron note book, it has came with windows XP media center
edition, my "hal.dll" got corrupted last week & I re-installed the software
once again from OEM CD.

Now it is showing some abnormal behavior :-

1. it is not showing my older profiles in login window nor listing them in
user accounts in control panel.

2. But it shows folders related to older profiles in Documents & Settings in
c:/ drive.

3. I use to administer the PC earlier and now also doing it, I have around
30 gigs of important data in my previous my documents folder, but now it is
not giving me access to even view it. Disk space shows that the data is still
there only.

I did tried Dell online Support & their technician says "it's windows bug,
only windows professional can help in retrieving the data, or otherwise just
format the drive & redo all installation. you have already Lost the data".

Can you please help me to guide to retrieve this data by any chance?
 

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