Windows XP product code

[Mars]

I have had to reinstal winXP pro and am stuck at the
product code screen.

My original paid copy of XP product code doesn't seem to
work. Why is this? and What do I do?

I even got ahold of a different product code and that
will not work on the reinstal either.

Can't find a microsoft phone number to access just the
online support and they want the product code and it says
it is invalid!!! But it is not.

Any help appreciated

 

[Steve C. Ray]

Are you sure you are using the correct code? What you use is the Product
Key, a code comprised of 5 five character groups. If you bought a retail
version the Product Key is on a orange sticker inside the folder the CD came
in. If you bought a OEM version it is on a sticker that came in the package
with the CD. Also be sure you look carefully, it is easy to misread the
characters, since some are alpha and some numeric.

 

[Bruce Chambers]

Greetings --

You need to examine the Product Key very carefully. It's awfully
easy to mistake a "B" for an "8," a "G" for a "6," an "S" for a "5,"
or a "Q" for a "0" or "O." Fortunately, Microsoft had the good sense
to leave the "1's," "I's," "O's," and "0's" out of the equation.
Also, be sure that your CapsLock if _off_ while entering the Product
Key.

Troubleshooting Invalid CD Key Error Message During Windows XP Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;310637


Bruce Chambers

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