Windows XP Newbie Question

[Thomas R Grassi Jr]

I get this error when I boot my laptop

Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 11
Date: 5/30/2006
Time: 7:02:13 PM
User: N/A
Computer: TGKW003
Description:
Failed extract of third-party root list from auto update cab at:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: The data is invalid.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Any ideas?

Thanks

Tom

 

[Maurice N ~ MVP]

Tom,

Go back to Windows Update, but then select View update history. (When you first get to website for Microsoft Update-Windows Update, look at left-hand column, under Options. Press "Review your update history".)
Make a list of recent update items and post that information back.

The following services are needed by the processes at Windows Update. In services management console ( services.msc) they must NOT be *Disabled* in the Startup type.
They need to show a startup type of Manual or Automatic.
Here are the services & their Startup types:

Background Intelligent Transfer Service(BITS) Manual
Cryptographic Services Automatic
Remote Procedure Call (RPC) Automatic