Windows / XP / Missing Start Bar

Discussion in 'Windows XP Basics' started by Kellie, Jan 9, 2004.

  1. Kellie

    Kellie Guest

    I think my computer is really messed up. I tried to
    update my McAffee virus scan, and all of a sudden,
    flashing in the background was a DOS screen with the c:\\
    prompt showing. I shut down the computer, and the next
    day when I got on it, it took FOREVER to load, and there
    was no start bar, no access to internet, no user accts.
    Basically a mess. I reinstalled XP, and it is still
    doing the exact same thing . . . HELP . . . is it a
    virus, or something else? Thanks!
     
    Kellie, Jan 9, 2004
    #1
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  2. Kellie

    Frank Winans Guest

    "Kellie" wrote
    > I think my computer is really messed up. I tried to
    > update my McAffee virus scan, and all of a sudden,
    > flashing in the background was a DOS screen with the c:\\
    > prompt showing. I shut down the computer, and the next
    > day when I got on it, it took FOREVER to load, and there
    > was no start bar, no access to internet, no user accts.
    > Basically a mess. I reinstalled XP, and it is still
    > doing the exact same thing . . . HELP . . . is it a
    > virus, or something else? Thanks!

    Your explorer.exe task isn't loaded or can't load.
    That could be corrupted registry entries. or trouble with
    your video card hardware or drivers, or a corrupted
    binary executable file of some sort.
    Try doing control-alt-delete to get the task manager,
    kill the explorer.exe task {if present} and do file /
    launch a task / explorer.exe / ok and see if that helps.
    If not, some other advice I've seen is login as another
    user if you've got other accounts set up, or even create
    a fresh account. The command sfc /scannow will
    check some of your system files for you, and prompt you
    to insert your installation media for xp to suck fresh copies
    off for the bad 'uns. A restore to a prior system checkpoint
    will give you back an earlier boot environment.

    Sadly, much of the good advice is best accomplished with
    the first step of clicking on the start button --which isn't there
    to click on. I bumbled across the fact today that you can also
    get into restore an old checkpoint by booting up into
    safe mode with command prompt {punch F8 key early in the
    boot to get the list of bootup-types to pick this from}, then
    issue the command explorer.exe from the command
    prompt. It gives the usual monologue about what safe mode
    is, then asks you to pick going into safe mode versus doing
    a system restore of an old checkpoint. I picked the latter and
    my start button/menu bar came back. Or is it called start bar ?

    Suggest you punch the F8 key while booting up to get the
    menu of types of bootups, and select safe mode with command
    prompt.

    Sorry, but I don't read this newsgroup, I just wanted to get this
    tip stashed away in google. This is my real email address, though.
     
    Frank Winans, Jan 24, 2004
    #2
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