Windows XP Errors

  • Thread starter Thread starter Bob
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Bob

I downloaded the service pack 3 a few weeks ago, and since I got a few errors
when booting up Windows. Sometimes it boots, sometimes and m,ost time it
does not. Not sure if it is becuase service pack 3...This was the only
change I made other than uninstalling old norton and installing AVG 8.0, but
worked fine since the last few weeks.

Sometimes when I am able to get on my computer, it reboots, then states
there is an issue and boot usuing last known configuration or run normally or
in safe mode etc.
I try all of them and it just keeps starting up to this screen everytime.
Once in a while I see an error stating
Windows/system32/drivers/ntfs.sys is corrupted ot missing.

I have also seen this message with...
isapnp.sys
and
pci.sys
missing or corrupted.

I tried to put my Windows disk in and boot from there with no luck...it goes
to the main windows screen showing bar loading and a quick blue screen then
re-boots.

I tried to install windows again, and do a repair but it asks for an
administrator password. I do not know this. After 3rd attampt, you have to
control/alt/delete/ out of it.

Any help please ? I would like to rest the bios admin passowrd to nothing,
and try to do the repair if I can not get anything to boot up. Printed a
buch of files from teh net for info, and maybe be service pack 3 errors. and
as far as the admin, I think they said to remove the battery and tried this
before to no avail.
I tried
 
forgot...computer is a laptop
COMPAQ EVO N610C
WINDOWS XP HOME SERVICE PACK 2, UPGRADED VIA WIN UPDATE TO 3
 
...Not sure if it is becuase service pack 3...This was the
What is the name of the Norton application you uninstalled (e.g., Norton
360; NIS 2008; NAV 2005)?

Did you uninstall it before or after you installed SP3?

After uninstalling it, did you then run the Norton Removal Tool?

When you installed SP3, what anti-virus application or security suite was
installed? What anti-spyware applications (other than Defender)? What
third-party firewall (if any)? Were any of these applications running when
you installed SP3?
 
not sure if it was before or after SP3. I think before.
I had Norton NAV 2005, virus definaitions were up, uninstalled using windows
uninstaller, and installed AVG 8.0 everything was working fine. I do not
know about the norton removal tool

I had Windows Defender, and windows firewall running. Only other thing was
recently installed a new version of zonelabs, but I disable it, and never use
it.
Pretty sure it may have been norton and older avg, when installed then when
new 8.0 avg came out, i unstalled norton first then uninstalled avg 7.5 then
installed avg 8.0 as instructions said to do.

But everything ran fine for a week, after SP3, then ocasional issues turned
into this...cant log on anymore.
I bought the hard drive a few years ago, i hope it is not that.

debating on running repair from the install, not the repair console becuase
i can not get in without admin password.
 
if I can get back in should I uninstall SP3 ?

PA Bear said:
What is the name of the Norton application you uninstalled (e.g., Norton
360; NIS 2008; NAV 2005)?

Did you uninstall it before or after you installed SP3?

After uninstalling it, did you then run the Norton Removal Tool?

When you installed SP3, what anti-virus application or security suite was
installed? What anti-spyware applications (other than Defender)? What
third-party firewall (if any)? Were any of these applications running when
you installed SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Click to expand...
 
You could try SP3 uninstall, however, uninstall SP3 may not correct
some corruptions of files/registry that may have occurred. You may
need to do a System Restore pre SP3, clean your computer of all AV
remnants (particularly Nortons using their removal tool see
http://tinyurl.com/23rxpt ), then try reinstalling SP3 in Safe Mode,
then re-install whatever AV.

John
 
=?Utf-8?B?Qm9i?= said:
I downloaded the service pack 3 a few weeks ago, and since I got a few errors
Click to expand...

Next time, wait at least 6 months before you upgrade Windows to the
latest version.
 
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