windows Xp disc consistency test and constantly restarts

[Jezza]

my computer has recently has been restarting itself after being turned on for
a couple of minutes. We had the computer cleaned - got rid of all the dust
because we were told it was overheating. That still happens but also when i
turn on the computer a screen comes up saying the discs need to be checked
for consistency, it is an NTFS system. How do i stop that from happening?
would anyone know whether that could be causing the computer to constantly
restart?
thanks

 

[Gerry]

Jezza

Can you please post a complete copy of the Stop Error report?

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during Start-Up and select option - Disable automatic restart on
system failure. Do not re-enable automatic restart on system failure.
Check for variants of the Stop Error message.

Try HD Tune. It only gives information and does not fix any
problems.

Download and run it and see what it turns up. You want HD Tune
(freeware) version 2.55 not HD Tune Pro (not Freeware) version 3.00.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy to
Clipboard ) and copy into a further message. Make sure you do a full
surface scan with HD Tune.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Ken Blake, MVP]

my computer has recently has been restarting itself after being turned on for
a couple of minutes. We had the computer cleaned - got rid of all the dust
because we were told it was overheating. That still happens but also when i
turn on the computer a screen comes up saying the discs need to be checked
for consistency, it is an NTFS system. How do i stop that from happening?
would anyone know whether that could be causing the computer to constantly
restart?

If your computer is restarting spontaneously, you are presumably
blue-screening, and you are set to the default of rebooting whenever
that happens. It's a poor default setting and you should change it.
Right-click My Computer, and choose Properties. On the Advanced tab,
click Settings under Startup and Recovery. Under System failure,
uncheck the box "Automatically restart.

Now when the problem occurs again, instead of restarting, you will get
the blue screen with diagnostic information. Post back with those
details for more help.