Windows XP can't start..Load needed DLLs..

[Canuckasian]

Hello all!

Windows XP can't start. This is what I get:

multi(0)disk(0)rdisk(0)partition(1)\Windows\system32\ntoskrnl.exe
multi(0)disk(0)rdisk(0)partition(1)\Windows\system32\hal.dll
multi(0)disk(0)rdisk(0)partition(1)\Windows\system32\KDCOM.DLL

Windows could not start because of an error in software.
Please report this problem as:
Load needed DLLs for kernel.
Please contact your support person to report this problem.

I am able to access recovery console and ran a few command but had n
luck there. I can't boot the system into anything else. What do I do?
am ready to tear my hair out because I have spent hours and hours o
this problem. By the way, the Windows XP comes with the used IB
machine I 've just bought recently so I don't have any related CD. You
help will be grealty appreciated.

Take care

 

[VanguardLH]

in message

Windows XP can't start. This is what I get: ...
By the way, the Windows XP comes with the used IBM
machine I 've just bought recently so I don't have any related CD.

So what you bought was hardware that included a polluted hard drive.
Apparently the license for Windows was not included in that sale so
you will now have to go buy a copy. If the OS were included, the
seller must surrender the installation media (unless the image is in a
hidden partition but then there should be instructions on how to
restore from that image or create an install CD from it).

You don't have the installation media to perform a Repair install.
With used hardware, and if the OS was actually included, you should
always wipe the drives (i.e., format the OS partition, at a minimum)
and do a FRESH install of the OS. You can't do that because the OS
was not included in the sale.

If the Windows license was supposed to be included in the sale,
contact the seller and demand that they provide the installation
media.

 

[Canuckasian]

I found out the OS has just been put in about three weeks prior to the
date of the purchase. The seller must have installed a copy of his own
Windows XP but did not registered for it then falsely claimed that it's
an OEM from IBM - the machine maker. I can't go back to him and demand
support because he didn't provide warranty for the software. I neither
can call IBM nor Microsoft for support. I think it's a case of fraud.
Don't you think?

 

[VanguardLH]

I found out the OS has just been put in about three weeks prior to
the
date of the purchase. The seller must have installed a copy of his
own
Windows XP but did not registered for it then falsely claimed that
it's
an OEM from IBM - the machine maker. I can't go back to him and
demand
support because he didn't provide warranty for the software. I
neither
can call IBM nor Microsoft for support. I think it's a case of
fraud.
Don't you think?

The seller should NOT include Windows pre-installed in any partition
if a license to that software is not included. If it was a used
computer and if the buyer knows that they are getting a polluted hard
drive then it is up to the seller to buy a legit license of Windows
and wipe the drive to do a fresh install. That is, you are getting a
used computer and the seller was too lazy to do the cleanup so you,
the buyer, are expected to do the cleanup.

If the seller claimed that a license of Windows was included in the
sale but did not actually include that license, like the install media
and the product key, then they lied - and that is fraud. However,
often one-time sellers, especially private users, are often pretty
stupid when it comes to licensing and think they are doing you a
favor. You will have to decide whether or not Windows was supposed to
be included in the sale. My aunt once bought a used computer from her
company where the sale was managed by their IT department. This is a
rather large company but with a small-sized IT staff. The sale said
that Windows was included. It was preinstalled (a fresh copy) but a
legit license was NOT included. Once I told her that she had no
license, she contacted her company and immediately got a refund (plus
they had to inform all the other buyers that Windows was not included
and that they should wipe their hard drives). These were people that
should've known better and would be liable for those illegal sales and
really don't want the FBI confiscating their equipment to halt their
business.

 

[Canuckasian]

I bought the computer under the impression that the OS is(OEM) IBM'
because it's advertised as such (there is an (OEM) IBM COA sticker o
the side of the machine). As I wrote I found out later, that the OS ha
just been put in the machine about 2 weeks prior to my buying it. Th
machine is 6 years old so the OS must have been put in by the selle
and didn't register for
it so it's simply expired after working for a while . On the sticker
there is a product key which looked like something he printed off th
web and pasted it in.

 

[John John]

The way I see this you have two choices... or maybe three choices:

1- Order a CD/DVD Recovery disk set from IBM/Lenovo. That will
probably be the cheapest option.

How can I get a Product Recovery CD or DVD?
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4M7HWZ

2- Buy a full retail XP version from a computer or big box store in
your area or oder one from an on-line store.

3- Hire someone like Tony Soprano and have him "persuade" the one who
sold you the computer to give you a valid license & cd. There may be
serious legal consequences if you use this option...

John