windows xp becomes unresponsive when connecting with modem

  • Thread starter Thread starter Chris Condit
  • Start date Start date
C

Chris Condit

i've got a brand new ibm t40 PM1.6 with the "agere ac'97" softmodem.
it's running windows xp pro service pack 1. everything works properly
except for the modem. anytime i attempt to dial out, it dials, and
starts to connect. while it's connecting, the OS slows down to a
halt. the mouse responds 30 seconds after i move it.
the symptoms are exactly the same as thos in microsoft KB article
306580
http://support.microsoft.com/?kbid=306580
i've taken all the steps in the article (namely the SP1 and the
registry hack), but to no avail.
IBM has already replaced the modem. No change.
I tried using an old PCMCIA modem that I had. The same problem
occurs.

has anyone else seen this problem/know a solution?

ibm's solution is to reinstall windows.
 
i had to install windows xp service pack 2 over the weekend. on a
hunch i tested the modem operation after it installed and everything is
working fine. go figure.
 
i had to install windows xp service pack 2 over the weekend. on a
hunch i tested the modem operation after it installed and everything is
working fine. go figure.
 

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