Windows Vista Home Premium Error message

[Shellbea]

I am not really that computer literate but I have an issue with error message
of the following: ERROR KB938979 WINDOWS VISTA KEEPS SHUTTING DOWN I HAVE
TRIED TO LOAD THIS FIX AND IT SAYS IT IS NOT FOR MY COMPUTER. HOW DO I FIX
THIS ISSUS I HAVE WINDOWS VISTA HOME PREMIUM WITH 32 BIT OPERATING SYS. AMD
TURION 64X2 160 GHZ I am using a Laptop HP Pavillion dv 9000.

 

[slepr]

I have a similar issue. Vista Home Premium (32bit). Windows explorer stops
working almost every time I launch Firefox (seems to have started after a
recent FF update). Vista 'Problem Reports and Solutions' directs me to
KB938979 as a possible fix. I download the fix for Vista 32 bit (after
jumping through the validation hoop) and receive the message that this update
does not apply to my system. So no help there. This problems is more of a
bother since explorer merely shuts itself down and restarts.

I suspect that it is an incompatibility between the latest Firefox version
and Vista. Still a pain in the butt that should be corrected.

 

[best friend]

try to reset iE 7 and firefox too.

im using firefox , it working all right here.

i think need to contact hp , maybe they can help you. remember you buy
computer vista already install

i hope everything soon fixed for your problem.