Windows Updates not installing

[Stephen]

I have a Toshiba Notebook that I ran the recovery disk to reset the factory
setting which included XP Home. I can go to Windows Update and download and
install all the updates.

However I need IIS so I updated to XP Pro. But I keep on getting
installation failures for every patch I download from the Windows Update
site. I have now gone back to scratch 5 times to try to resolve this issue,
but each time I get the same result. I am doing a straight XP Pro upgrade,
not custom, and I turned off Nortons to no avail.

Why does XP Home updates go smoothly while XP Pro fails every time? Can
anyone help me?

 

[Fergie 1947]

I had the same problem and for some reason (it was working before) Norton
decided to "block" the Windows update program......check out your firewall
I have Norton 360 and went to "advanced settings" then to "FIREWALL" then to
FIRWALL PROCTECTION SETTINGS in there check the list to see if your updater
is blocked.

 

[Marty K]

I had the same problem and for some reason (it was working before) Norton
decided to "block" the Windows update program......check out your firewall
I have Norton 360 and went to "advanced settings" then to "FIREWALL" then to
FIRWALL PROCTECTION SETTINGS in there check the list to see if your updater
is blocked.

Try this link
http://support.microsoft.com/kb/943144

I had the same problem with a Toshiba notebook and this corrected the
problem

 

[PA Bear]

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
[ignore the title]
http://support.microsoft.com/kb/943144