Chris said:
Every time I try to access Windows Update I receive
an "Administrators only error - 0x80070005" message. I am
signed on as the administrator of this computer. What's Up?
Hello Chris,
Following is from Windows Update Troubleshooter:
Suggestion 1:
This error can occur if you have mapped network drives configured and you don't have the correct permissions to access them. Try disconnecting all mapped network drives and then try accessing the Windows Update site and see if the installs still fail.
Suggestion 2:
If you are using the NTFS file system on your hard drive(s) then try these steps.
Check permissions on the C:\WUTemp folder (if you have more than one hard drive, check this folder on each drive).
1. Open Windows Explorer.
2. Navigate to the C:\WUTemp folder.
3. Right-click on the folder name and select Properties from the popup menu.
4. Click on the Security tab.
5. Set Full Control access for the following accounts:
Users
Power Users
Administrators
6. Click Apply, then OK.
7. Now try accessing the Windows Update site.
Suggestion 3:
1. Click on Start, Run and type "REGEDIT" (w/o the quotes). The Registry Editor will open.
*WARNING*
Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems
resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
2. Navigate to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
3. On the upper menu, click on Edit, and select Permissions from the drop-down list.
4. Give Administrator (And / Or System) Full Control and Read permissions by checking the allow boxes.
NOTE: In certain instances these boxes are grayed out. Insure that all accounts have appropriate permissions.
5. Click Apply, then OK.
6. Close the Registry Editor.
7. If you had to make any changes, then try the Windows Update site and see if the error persists.
Issue Applies To:
Windows XP
