Linda said:
I am trying to update to windows xp sp2, did it no
problem on desktop. Now with laptop I am unable to get
windows update to download, although I last downloaded
no problem one month ago. Get to update page, get "done
but with error on page" nothing happens. Have tried all
support systems from Microsoft as well as Sony, laptop is
Sony Vaio PCG FX 370.
Suggestions please??
Hi
You could try the steps in this post to try to get WU to work:
http://groups.google.com/[email protected]
Anyway, I suggest you use the full SP2 installer instead of Windows
Update to install SP2.
SP2 is available at the Microsoft Download Center
(standalone "network" version, 266 MB):
http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a
(disregard the "intended for IT professionals and developers" part,
it can be used on a single computer as well)
If you do not have broadband at home, but you have at work or you have
friends that have it, you can download it there and burn it to a CD.
If you think that the download is to large, you can get the same
file on a CD from Microsoft.
The Windows XP SP2 CD order point:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
To reset the pending download you now have, clean out the Download
folder (WU5's temporary download folder) located here:
%windir%\SoftwareDistribution\
(%windir% is typically C:\Windows)
You can use the procedure described here:
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=11&ln=en
You might need to delete the DataStore folder mentioned in the link
above, as well as the Download folder.
Note that a side effect of deleting the DataStore folder is that you
lose your WU v5 History listing (not critical).
For folders you can consider deleting and other disk cleanup tips
after a successful SP2 installation, take a look here:
http://groups.google.com/groups?selm=#[email protected]
Before installing SP2, you should take a look at the
following sites:
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm
Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm