Windows update lockup

G

Guest

The 80 gig hard Drive on my dell had to be replaced.

After installing XP home everything is working until I went to Windows
update, the process stops on the page where it is checking to see what
updates I need. During this time the computer is almost non-responsive.
Task manager shows the process Svchost.exe takes 99% of processor time and
over a period of several minutes it's memory usage steadily climbs from 12
meg to over 100 meg.

After 10 minutes I did an end task on internet explorer because it would not
close any other way. The process Svchost.exe stil takes 99% of processor
time and memory usage does not drop. the computer remains unresponsive until
I end this
process. I have tried windows update sedveral times over the last 2 days
thinking
it was a temporary problem. No Luck

Any help will be appreciated.
 
P

PD43

The 80 gig hard Drive on my dell had to be replaced.

After installing XP home everything is working until I went to Windows
update, the process stops on the page where it is checking to see what
updates I need. During this time the computer is almost non-responsive.
Task manager shows the process Svchost.exe takes 99% of processor time and
over a period of several minutes it's memory usage steadily climbs from 12
meg to over 100 meg.

http://tinyurl.com/yov226
 
P

PA Bear

1. First install the newly released 'standalone' version of Windows Update
Agent 3.0, v7.0.6000.374
http://support.microsoft.com/kb/932494

Direct Download links:

x86-based versions of Windows (most users)
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-x86.exe

x64-based versions of Windows
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-x64.exe

Itanium-based versions of Windows
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-ia64.exe

2. Now (re)install this (updated) fix:
http://support.microsoft.com/kb/927891

NB: Windows Update/Automatic Updates started offering 927891 on 22 May-07.
If "Update for [Windows XP] (KB927891)" is listed in Add/Remove Programs
(make sure Show Updates box is checked), it's already installed. cf.
http://www.microsoft.com/technet/security/advisory/927891.mspx

3. Reboot.

The MS update team believes that this solves all three svchost problems that
folks have been experiencing. See
http://blogs.technet.com/wsus/archive/2007/05/15/srvhost-msi-issue-follow-up.aspx
and http://blogs.technet.com/wsus/archive/2007/04/28/update-on.aspx

<QP>
It’s important to note that with the MSI fix and the new client installed,
the CPU may still go near 100%, but the system should still be responsive
and not lock up. If another task requires CPU cycles they will be shared,
but if the system is idle, MSI will use the full cycles available. If a
task is running at the same time as MSI, the system may be slightly slower,
but should still be responsive during this time. Key to remember the MSI
fix and the new client address unresponsive or locked systems. CPU spikes
during some scans are expected, machine unresponsiveness is not. If your
watching the process monitor, you will still see 100% CPU during some scans
and this is expected behavior.
</QP>
Source:
http://blogs.technet.com/wsus/archive/2007/05/15/srvhost-msi-issue-follow-up.aspx

Workaround: Change the default from Microsoft Update to Windows Update: Go
to Microsoft Update > Click on Change Settings in left pane > Scroll to
bottom of page > To Stop Using Microsoft Update > Disable Microsoft Update
software and let me use Windows Update only (check). cf.
http://support.microsoft.com/kb/901037

With Windows Update as your default, you will need to check in at Office
Update to keep your Office applications fully patched:
http://office.microsoft.com/en-us/downloads/maincatalog.aspx
 

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