Windows Update and security sites do not open. Secutiry downloads do not start.

D

Dima

Thanks PA Bear for your suggestions!
I renamed the file HOSTS, rebooted. The behavior persisted.
I have done an upgrade reinstall of Windows XP SP2 in Windows. Should I do a
Repair Install by booting from the Windows XP CD?
Regards,
Dima
 
P

PA Bear [MS MVP]

A Repair Install (or upgrade Repair Install) is not going to help. Unless
you're willing to post your HijackThis log in an appropriate forum for
assistance (see my last reply), you'll have to format & reinstall Windows.
Thanks PA Bear for your suggestions!
I renamed the file HOSTS, rebooted. The behavior persisted.
I have done an upgrade reinstall of Windows XP SP2 in Windows. Should I do
a
Repair Install by booting from the Windows XP CD?
Regards,
Dima
PA Bear said:
As Frank suggested, open Windows Explorer to
C:\Windows\System32\drivers\etc
<=this folder | Right-click on the file HOSTS (not LMHOSTS; no extension)Rename it to OLDHOSTS | Reboot.

If the behavior persists, you've most likely got a hijackware infection.
(I suspect you may have already done a Repair Install because of this
infection; If so, only a format & reinstall would have fixed it.)

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis
log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for
review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting
this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Hello!
Google shows correct search results at first, but then in a second the
page
replaces the search results with ads.

"PA Bear [MS MVP]" <[email protected]> Ñообщил/Ñообщила в новоÑÑ‚ÑÑ…
Ñледующее: CrystalBall© sez...

Updates are not installed successfully from Windows Update, from
Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery
installs. --
~PA Bear

Dima wrote:
Thanks Robear for replying!
This problem began before I installed WinXP SP3.
IE7 was installed before WinXP SP3 was installed.
Office scan 8.710.1002 and Ad-Aware 2008 (definition file 0081.0000)
are
installed.
There is no third-party firewall.
Ad-Aware 2008 and Office scan 8.710.1002 were not running when I
installed
WinXP SP3.
Regards,
Dima
Did this problem begin after you installed WinXP SP3?

Was IE7 installed before or after WinXP SP3 was installed?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall (if any)? Were any of these applications running when you
installed WinXP SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dima wrote:
Thanks Frank Saunders for suggesting!
I do not use a firewall. I clicked Start, clicked Run, typed
https://www.microsoft.com:443, and then clicked OK. I could connect
to
www.microsoft.com, and I did not receive an error message.
Sincerely,
Dima

"Frank Saunders MS-MVP IE,OE/WM" <[email protected]>
Ñообщил/Ñообщила в
новоÑÑ‚ÑÑ… Ñледующее:
Hello!
Windows Update site, www.lavasoft.com and some other security
sites
do
not
open. Windows Update downloads do not start even manually. Google
shows adds in the beginning of search results. Ad-Aware 2008
(definition file 0081.0000) does not remove the problem. OS is
Windows XP SP3. IE 7. Automatically downloaded updates do not
install
too. Office scan 8.710.1002 is not finding any viruses. SFC
/scannow
does
not
find any discrepancies.
Other peer computers in our network do not have the problem.
How to eliminate the problem?
Sincerely,
Dima

Make sure your firewall is not blocking port 443.
 
D

Dima

Hello!
http://forums.subratam.org/index.php?showforum=7 does not reply to the problem
and my Logfile of Trend Micro HijackThis v2.0.2.
http://aumha.net/viewforum.php?f=30 does not send a confirmation message to my
e-mail.
http://forums.spybot.info/forumdisplay.php?f=22 and
http://castlecops.com/forum67.html do not open on my computer.
Please, help!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:12:52, on 07.06.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\cisvc.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINNT\system32\CCM\CcmExec.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\WINNT\TEMP\AOD0FC.EXE
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\igfxpers.exe
C:\WINNT\system32\hkcmd.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\WINNT\system32\ctfmon.exe
d:\Program Files\CA\CA Internet Security Suite\CA
Anti-Spyware\CAPPActiveProtection.exe
d:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
d:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINNT\system32\cidaemon.exe
D:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
D:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINNT\msagent\AgentSvr.exe
C:\Documents and Settings\KopnichevDI\Application Data\Mail.Ru\Agent\magent.exe
D:\Temp\QIP\qip.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\cidaemon.exe
C:\Documents and Settings\KopnichevDI\Рабочий Ñтол\hijackthis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://portal
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = СÑылки
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend
Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINNT\system32\IME\TINTLGNT\TINTSETP.EXE
/SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINNT\system32\IME\TINTLGNT\TINTSETP.EXE
/IMEName
O4 - HKLM\..\Run: [MSPY2002] C:\WINNT\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINNT\IME\imjp8_1\IMJPMIG.EXE" /Spoil
/RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINNT\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINNT\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows
Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [cctray] "d:\Program Files\CA\CA Internet Security
Suite\cctray\cctray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [MAgent] C:\Documents and Settings\KopnichevDI\Application
Data\Mail.Ru\Agent\MAgent.exe -CU
O4 - HKUS\S-1-5-19\..\Run: [internat.exe] internat.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet
Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [internat.exe] internat.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet
Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [internat.exe] internat.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet
Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [internat.exe] internat.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet
Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {685ec120-f786-4498-a8f0-794d47916161} -
C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management
Add-on\RMARes.dll,-40971 - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program
Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files\Microsoft\Rights Management
Add-on\RMARes.dll,-205 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program
Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management
Add-on\RMARes.dll,-40970 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program
Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network
Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {685ec120-f786-4498-a8f0-794d47916161} -
C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management
Add-on\RMARes.dll,-40971 - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program
Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
O9 - Extra button: Mail.Ru Ðгент - {7558B7E5-7B26-4201-BEDB-00D5FF534523} -
C:\Documents and Settings\KopnichevDI\Application Data\Mail.Ru\Agent\magent.exe
(HKCU)
O9 - Extra 'Tools' menuitem: Mail.Ru Ðгент -
{7558B7E5-7B26-4201-BEDB-00D5FF534523} - C:\Documents and
Settings\KopnichevDI\Application Data\Mail.Ru\Agent\magent.exe (HKCU)
O9 - Extra button: @C:\Program Files\Microsoft\Rights Management
Add-on\RMARes.dll,-205 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program
Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management
Add-on\RMARes.dll,-40970 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program
Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
O15 - Trusted Zone: http://support.corp.lukoil.com
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) -
http://www.samsung.com/plugin/vmpin...tftlcd/web3d/le26r71bxxeu/page_le26r74bd.html
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage
Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) -
http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) -
http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) -
http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab
O16 - DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} (Hewlett-Packard Printer
Diagnostics) -
http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISWebManager.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1192176634437
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1191398084875
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) -
http://my.foto.mail.ru/ImageUploader4.cab
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload
Control) - http://kopn.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {C9386579-3C0F-4713-82C6-5BA8088C7C8D} (Windows Live SkyDrive Upload
Tool) -
http://cid-08b54cabdb21c061.skydrive.live.com/Microsoft.Live.Folders.RichUpload.cab
O16 - DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} (FileOpenInstaller) -
http://plugin.fileopen.com/current/FileOpen.CAB
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) -
http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) -
https://energyintel.webex.com/client/T25L/webex/ieatgpc.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) -
http://upload-v5.streamload.com/Upload/XUpload.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = msk.lukoil.com
O17 - HKLM\Software\..\Telephony: DomainName = msk.lukoil.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = msk.lukoil.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList =
corp.lukoil.com,comm.lukoil.com,msk.lukoil.com,lukoil
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = msk.lukoil.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList =
corp.lukoil.com,comm.lukoil.com,msk.lukoil.com,lukoil
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList =
corp.lukoil.com,comm.lukoil.com,msk.lukoil.com,lukoil
O23 - Service: CaCCProvSP - CA, Inc. - d:\Program Files\CA\CA Internet Security
Suite\ccprovsp.exe
O23 - Service: Журнал Ñобытий (Eventlog) - ÐšÐ¾Ñ€Ð¿Ð¾Ñ€Ð°Ñ†Ð¸Ñ ÐœÐ°Ð¹ÐºÑ€Ð¾Ñофт -
C:\WINNT\system32\services.exe
O23 - Service: HP MFP Digital Sending Software (HPMfpDigitalSendingSoftware) -
Unknown owner - C:\Program Files\Hewlett-Packard\HP MFP Digital Sending
Software\hpbs2e.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel
32\IDriverT.exe
O23 - Service: Служба COM запиÑи компакт-диÑков IMAPI (ImapiService) -
ÐšÐ¾Ñ€Ð¿Ð¾Ñ€Ð°Ñ†Ð¸Ñ ÐœÐ°Ð¹ÐºÑ€Ð¾Ñофт - C:\WINNT\system32\imapi.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA,
Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: NetMeeting Remote Desktop Sharing (mnmsrvc) - КорпорациÑ
МайкроÑофт - C:\WINNT\system32\mnmsrvc.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. -
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: Plug and Play (PlugPlay) - ÐšÐ¾Ñ€Ð¿Ð¾Ñ€Ð°Ñ†Ð¸Ñ ÐœÐ°Ð¹ÐºÑ€Ð¾Ñофт -
C:\WINNT\system32\services.exe
O23 - Service: PPCtlPriv - CA, Inc. - d:\Program Files\CA\CA Internet Security
Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: ДиÑпетчер ÑеанÑа Ñправки Ð´Ð»Ñ ÑƒÐ´Ð°Ð»ÐµÐ½Ð½Ð¾Ð³Ð¾ рабочего Ñтола
(RDSessMgr) - ÐšÐ¾Ñ€Ð¿Ð¾Ñ€Ð°Ñ†Ð¸Ñ ÐœÐ°Ð¹ÐºÑ€Ð¾Ñофт - C:\WINNT\system32\sessmgr.exe
O23 - Service: Смарт-карты (SCardSvr) - ÐšÐ¾Ñ€Ð¿Ð¾Ñ€Ð°Ñ†Ð¸Ñ ÐœÐ°Ð¹ÐºÑ€Ð¾Ñофт -
C:\WINNT\System32\SCardSvr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) -
Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: ÐžÐ¿Ð¾Ð²ÐµÑ‰ÐµÐ½Ð¸Ñ Ð¸ журналы производительноÑти (SysmonLog) - КорпорациÑ
МайкроÑофт - C:\WINNT\system32\smlogsvc.exe
O23 - Service: Telnet (TlntSvr) - ÐšÐ¾Ñ€Ð¿Ð¾Ñ€Ð°Ñ†Ð¸Ñ ÐœÐ°Ð¹ÐºÑ€Ð¾Ñофт -
C:\WINNT\system32\tlntsvr.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program
Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: ДиÑпетчер Ñлужебных программ (UtilMan) - ÐšÐ¾Ñ€Ð¿Ð¾Ñ€Ð°Ñ†Ð¸Ñ ÐœÐ°Ð¹ÐºÑ€Ð¾Ñофт -
C:\WINNT\System32\UtilMan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program
Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Теневое копирование тома (VSS) - ÐšÐ¾Ñ€Ð¿Ð¾Ñ€Ð°Ñ†Ð¸Ñ ÐœÐ°Ð¹ÐºÑ€Ð¾Ñофт -
C:\WINNT\System32\vssvc.exe
O23 - Service: Ðдаптер производительноÑти WMI (WmiApSrv) - КорпорациÑ
МайкроÑофт - C:\WINNT\system32\wbem\wmiapsrv.exe
--
End of file - 13282 bytes
Regards,
Dima
PA Bear said:
A Repair Install (or upgrade Repair Install) is not going to help. Unless
you're willing to post your HijackThis log in an appropriate forum for
assistance (see my last reply), you'll have to format & reinstall Windows.
Thanks PA Bear for your suggestions!
I renamed the file HOSTS, rebooted. The behavior persisted.
I have done an upgrade reinstall of Windows XP SP2 in Windows. Should I do a
Repair Install by booting from the Windows XP CD?
Regards,
Dima
PA Bear said:
As Frank suggested, open Windows Explorer to
C:\Windows\System32\drivers\etc
<=this folder | Right-click on the file HOSTS (not LMHOSTS; no extension)

Rename it to OLDHOSTS | Reboot.

If the behavior persists, you've most likely got a hijackware infection.
(I suspect you may have already done a Repair Install because of this
infection; If so, only a format & reinstall would have fixed it.)

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis
log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for
review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting
this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dima wrote:
Hello!
Google shows correct search results at first, but then in a second the
page
replaces the search results with ads.

"PA Bear [MS MVP]" <[email protected]> Ñообщил/Ñообщила в новоÑÑ‚ÑÑ…
Ñледующее: CrystalBall© sez...

Updates are not installed successfully from Windows Update, from
Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery
installs. --
~PA Bear

Dima wrote:
Thanks Robear for replying!
This problem began before I installed WinXP SP3.
IE7 was installed before WinXP SP3 was installed.
Office scan 8.710.1002 and Ad-Aware 2008 (definition file 0081.0000)
are
installed.
There is no third-party firewall.
Ad-Aware 2008 and Office scan 8.710.1002 were not running when I
installed
WinXP SP3.
Regards,
Dima
Did this problem begin after you installed WinXP SP3?

Was IE7 installed before or after WinXP SP3 was installed?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall (if any)? Were any of these applications running when you
installed WinXP SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dima wrote:
Thanks Frank Saunders for suggesting!
I do not use a firewall. I clicked Start, clicked Run, typed
https://www.microsoft.com:443, and then clicked OK. I could connect
to
www.microsoft.com, and I did not receive an error message.
Sincerely,
Dima

"Frank Saunders MS-MVP IE,OE/WM" <[email protected]>
Ñообщил/Ñообщила в
новоÑÑ‚ÑÑ… Ñледующее:
Hello!
Windows Update site, www.lavasoft.com and some other security sites
do
not
open. Windows Update downloads do not start even manually. Google
shows adds in the beginning of search results. Ad-Aware 2008
(definition file 0081.0000) does not remove the problem. OS is
Windows XP SP3. IE 7. Automatically downloaded updates do not
install
too. Office scan 8.710.1002 is not finding any viruses. SFC
/scannow
does
not
find any discrepancies.
Other peer computers in our network do not have the problem.
How to eliminate the problem?
Sincerely,
Dima

Make sure your firewall is not blocking port 443.
 
P

PA Bear [MS MVP]

We do not interpret or work with HijackThis logs in the public newsgroups.

Allow a minimum of three (3) days for a reply to your posts in any forum.
http://aumha.net/viewforum.php?f=30 does not send a confirmation message
to
my e-mail.

Assuming you registered successfully, look for a confirmation email from
(e-mail address removed) in your inbox of "spam trap". If no joy, tell me the
username you registered and I'll look into it.

Possibly due to the infection(s).

Use another machine to post to any of these forums. It is not safe to have
the infected machine connected to the internet.

Again, a format & reinstall WILL resolve the problems.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Hello!
http://forums.subratam.org/index.php?showforum=7 does not reply to the
problem and my Logfile of Trend Micro HijackThis v2.0.2.
http://aumha.net/viewforum.php?f=30 does not send a confirmation message
to
my e-mail.
http://forums.spybot.info/forumdisplay.php?f=22 and
http://castlecops.com/forum67.html do not open on my computer.
Please, help!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:12:52, on 07.06.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
A Repair Install (or upgrade Repair Install) is not going to help.
Unless
you're willing to post your HijackThis log in an appropriate forum for
assistance (see my last reply), you'll have to format & reinstall
Windows.
Thanks PA Bear for your suggestions!
I renamed the file HOSTS, rebooted. The behavior persisted.
I have done an upgrade reinstall of Windows XP SP2 in Windows. Should I
do a Repair Install by booting from the Windows XP CD?
Regards,
Dima
As Frank suggested, open Windows Explorer to
C:\Windows\System32\drivers\etc
<=this folder | Right-click on the file HOSTS (not LMHOSTS; no
extension)

Rename it to OLDHOSTS | Reboot.

If the behavior persists, you've most likely got a hijackware
infection.
(I suspect you may have already done a Repair Install because of this
infection; If so, only a format & reinstall would have fixed it.)

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your
hijackthis
log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to
use.
It will help you to both identify and remove any hijackware/spyware
with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for
review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting
this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dima wrote:
Hello!
Google shows correct search results at first, but then in a second the
page
replaces the search results with ads.

"PA Bear [MS MVP]" <[email protected]> Ñообщил/Ñообщила в новоÑÑ‚ÑÑ…
Ñледующее: CrystalBall© sez...

Updates are not installed successfully from Windows Update, from
Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery
installs. --
~PA Bear

Dima wrote:
Thanks Robear for replying!
This problem began before I installed WinXP SP3.
IE7 was installed before WinXP SP3 was installed.
Office scan 8.710.1002 and Ad-Aware 2008 (definition file 0081.0000)
are
installed.
There is no third-party firewall.
Ad-Aware 2008 and Office scan 8.710.1002 were not running when I
installed
WinXP SP3.
Regards,
Dima
Did this problem begin after you installed WinXP SP3?

Was IE7 installed before or after WinXP SP3 was installed?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall (if any)? Were any of these applications running when you
installed WinXP SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dima wrote:
Thanks Frank Saunders for suggesting!
I do not use a firewall. I clicked Start, clicked Run, typed
https://www.microsoft.com:443, and then clicked OK. I could
connect
to
www.microsoft.com, and I did not receive an error message.
Sincerely,
Dima

"Frank Saunders MS-MVP IE,OE/WM" <[email protected]>
Ñообщил/Ñообщила в
новоÑÑ‚ÑÑ… Ñледующее:
Hello!
Windows Update site, www.lavasoft.com and some other security
sites do
not
open. Windows Update downloads do not start even manually.
Google
shows adds in the beginning of search results. Ad-Aware 2008
(definition file 0081.0000) does not remove the problem. OS is
Windows XP SP3. IE 7. Automatically downloaded updates do not
install
too. Office scan 8.710.1002 is not finding any viruses. SFC
/scannow
does
not
find any discrepancies.
Other peer computers in our network do not have the problem.
How to eliminate the problem?
Sincerely,
Dima

Make sure your firewall is not blocking port 443.
 
D

Dima

Thanks Robear Dyer for replying!
A confirmation email from (e-mail address removed) is not in my inbox of "spam trap". The
username I registered is kop.
The format & reinstall WILL be the last resort. I do not want to loose rare
programs and settings.
Regards,
Dima
PA Bear said:
We do not interpret or work with HijackThis logs in the public newsgroups.

Allow a minimum of three (3) days for a reply to your posts in any forum.
http://aumha.net/viewforum.php?f=30 does not send a confirmation message to
my e-mail.

Assuming you registered successfully, look for a confirmation email from
(e-mail address removed) in your inbox of "spam trap". If no joy, tell me the username
you registered and I'll look into it.

Possibly due to the infection(s).

Use another machine to post to any of these forums. It is not safe to have
the infected machine connected to the internet.

Again, a format & reinstall WILL resolve the problems.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Hello!
http://forums.subratam.org/index.php?showforum=7 does not reply to the
problem and my Logfile of Trend Micro HijackThis v2.0.2.
http://aumha.net/viewforum.php?f=30 does not send a confirmation message to
my e-mail.
http://forums.spybot.info/forumdisplay.php?f=22 and
http://castlecops.com/forum67.html do not open on my computer.
Please, help!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:12:52, on 07.06.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
A Repair Install (or upgrade Repair Install) is not going to help. Unless
you're willing to post your HijackThis log in an appropriate forum for
assistance (see my last reply), you'll have to format & reinstall Windows.

Dima wrote:
Thanks PA Bear for your suggestions!
I renamed the file HOSTS, rebooted. The behavior persisted.
I have done an upgrade reinstall of Windows XP SP2 in Windows. Should I
do a Repair Install by booting from the Windows XP CD?
Regards,
Dima
As Frank suggested, open Windows Explorer to
C:\Windows\System32\drivers\etc
<=this folder | Right-click on the file HOSTS (not LMHOSTS; no extension)

Rename it to OLDHOSTS | Reboot.

If the behavior persists, you've most likely got a hijackware infection.
(I suspect you may have already done a Repair Install because of this
infection; If so, only a format & reinstall would have fixed it.)

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis
log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for
review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting
this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dima wrote:
Hello!
Google shows correct search results at first, but then in a second the
page
replaces the search results with ads.

"PA Bear [MS MVP]" <[email protected]> Ñообщил/Ñообщила в новоÑÑ‚ÑÑ…
Ñледующее: CrystalBall© sez...

Updates are not installed successfully from Windows Update, from
Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery
installs. --
~PA Bear

Dima wrote:
Thanks Robear for replying!
This problem began before I installed WinXP SP3.
IE7 was installed before WinXP SP3 was installed.
Office scan 8.710.1002 and Ad-Aware 2008 (definition file 0081.0000)
are
installed.
There is no third-party firewall.
Ad-Aware 2008 and Office scan 8.710.1002 were not running when I
installed
WinXP SP3.
Regards,
Dima
Did this problem begin after you installed WinXP SP3?

Was IE7 installed before or after WinXP SP3 was installed?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall (if any)? Were any of these applications running when you
installed WinXP SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dima wrote:
Thanks Frank Saunders for suggesting!
I do not use a firewall. I clicked Start, clicked Run, typed
https://www.microsoft.com:443, and then clicked OK. I could connect
to
www.microsoft.com, and I did not receive an error message.
Sincerely,
Dima

"Frank Saunders MS-MVP IE,OE/WM" <[email protected]>
Ñообщил/Ñообщила в
новоÑÑ‚ÑÑ… Ñледующее:
Hello!
Windows Update site, www.lavasoft.com and some other security
sites do
not
open. Windows Update downloads do not start even manually. Google
shows adds in the beginning of search results. Ad-Aware 2008
(definition file 0081.0000) does not remove the problem. OS is
Windows XP SP3. IE 7. Automatically downloaded updates do not
install
too. Office scan 8.710.1002 is not finding any viruses. SFC
/scannow
does
not
find any discrepancies.
Other peer computers in our network do not have the problem.
How to eliminate the problem?
Sincerely,
Dima

Make sure your firewall is not blocking port 443.
 
D

Dima

Thanks for replying!
Why format? Should a fresh OS install help alone?
Regards,
Dima
PA Bear said:
My colleague Bill Castner agrees with me: Format & reinstall =>
http://aumha.net/viewtopic.php?f=30&t=33760
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Thank you, Dima. I have activated your account at AumHa Forums
(http://aumha.net) manually. You should be able to log-in and post now.

NB: Before you post your HijackThis log, see
http://aumha.net/viewtopic.php?t=4075
Thanks Robear Dyer for replying!
A confirmation email from (e-mail address removed) is not in my inbox of "spam
trap". The username I registered is kop.
The format & reinstall WILL be the last resort. I do not want to loose
rare
programs and settings.

"PA Bear [MS MVP]" <[email protected]> Ñообщил/Ñообщила в новоÑÑ‚ÑÑ…
Ñледующее: We do not interpret or work with HijackThis logs in the public
newsgroups.

http://forums.subratam.org/index.php?showforum=7 does not reply to the
problem

Allow a minimum of three (3) days for a reply to your posts in any forum.

http://aumha.net/viewforum.php?f=30 does not send a confirmation message
to my e-mail.

Assuming you registered successfully, look for a confirmation email from
(e-mail address removed) in your inbox of "spam trap". If no joy, tell me the
username you registered and I'll look into it.

http://forums.spybot.info/forumdisplay.php?f=22 and
http://castlecops.com/forum67.html do not open on my computer.

Possibly due to the infection(s).

Use another machine to post to any of these forums. It is not safe to
have
the infected machine connected to the internet.

Again, a format & reinstall WILL resolve the problems.
--
Dima wrote:
Hello!
http://forums.subratam.org/index.php?showforum=7 does not reply to the
problem and my Logfile of Trend Micro HijackThis v2.0.2.
http://aumha.net/viewforum.php?f=30 does not send a confirmation message
to my e-mail.
http://forums.spybot.info/forumdisplay.php?f=22 and
http://castlecops.com/forum67.html do not open on my computer.
Please, help!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:12:52, on 07.06.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
<snip>
A Repair Install (or upgrade Repair Install) is not going to help.
Unless
you're willing to post your HijackThis log in an appropriate forum for
assistance (see my last reply), you'll have to format & reinstall
Windows. Dima wrote:
Thanks PA Bear for your suggestions!
I renamed the file HOSTS, rebooted. The behavior persisted.
I have done an upgrade reinstall of Windows XP SP2 in Windows. Should
I
do a Repair Install by booting from the Windows XP CD?

As Frank suggested, open Windows Explorer to
C:\Windows\System32\drivers\etc
<=this folder | Right-click on the file HOSTS (not LMHOSTS; no
extension) Rename it to OLDHOSTS | Reboot.

If the behavior persists, you've most likely got a hijackware
infection. (I suspect you may have already done a Repair Install
because of this infection; If so, only a format & reinstall would
have
fixed it.) Unexplained computer behavior may be caused by deceptive
software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your
hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to
use. It will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log
to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for
review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in
admitting
this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
Dima wrote:
Google shows correct search results at first, but then in a second
the
page replaces the search results with ads.

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from
Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery
installs.

Dima wrote:
Thanks Robear for replying!
This problem began before I installed WinXP SP3.
IE7 was installed before WinXP SP3 was installed.
Office scan 8.710.1002 and Ad-Aware 2008 (definition file
0081.0000)
are
installed.
There is no third-party firewall.
Ad-Aware 2008 and Office scan 8.710.1002 were not running when I
installed
WinXP SP3.

Did this problem begin after you installed WinXP SP3?

Was IE7 installed before or after WinXP SP3 was installed?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What
third-party
firewall (if any)? Were any of these applications running when
you
installed WinXP SP3?
--
Dima wrote:
Thanks Frank Saunders for suggesting!
I do not use a firewall. I clicked Start, clicked Run, typed
https://www.microsoft.com:443, and then clicked OK. I could
connect to
www.microsoft.com, and I did not receive an error message.

Make sure your firewall is not blocking port 443.

Hello!
Windows Update site, www.lavasoft.com and some other security
sites do
not
open. Windows Update downloads do not start even manually.
Google shows adds in the beginning of search results. Ad-Aware
2008 (definition file 0081.0000) does not remove the problem.
OS is Windows XP SP3. IE 7. Automatically downloaded updates
do
not install
too. Office scan 8.710.1002 is not finding any viruses. SFC
/scannow
does
not
find any discrepancies.
Other peer computers in our network do not have the problem.
How to eliminate the problem?
 
P

PA Bear [MS MVP]

Only formatting & reinstalling Windows will resolve the massive infections
and rootkit(s).
Thanks for replying!
Why format? Should a fresh OS install help alone?
Regards,
Dima
PA Bear said:
My colleague Bill Castner agrees with me: Format & reinstall =>
http://aumha.net/viewtopic.php?f=30&t=33760
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Thank you, Dima. I have activated your account at AumHa Forums
(http://aumha.net) manually. You should be able to log-in and post now.

NB: Before you post your HijackThis log, see
http://aumha.net/viewtopic.php?t=4075

Dima wrote:
Thanks Robear Dyer for replying!
A confirmation email from (e-mail address removed) is not in my inbox of "spam
trap". The username I registered is kop.
The format & reinstall WILL be the last resort. I do not want to loose
rare
programs and settings.

"PA Bear [MS MVP]" <[email protected]> Ñообщил/Ñообщила в новоÑÑ‚ÑÑ…
Ñледующее: We do not interpret or work with HijackThis logs in the public
newsgroups.

http://forums.subratam.org/index.php?showforum=7 does not reply to
the
problem

Allow a minimum of three (3) days for a reply to your posts in any
forum.
http://aumha.net/viewforum.php?f=30 does not send a confirmation
message to my e-mail.

Assuming you registered successfully, look for a confirmation email
from
(e-mail address removed) in your inbox of "spam trap". If no joy, tell me the
username you registered and I'll look into it.

http://forums.spybot.info/forumdisplay.php?f=22 and
http://castlecops.com/forum67.html do not open on my computer.

Possibly due to the infection(s).

Use another machine to post to any of these forums. It is not safe to
have
the infected machine connected to the internet.

Again, a format & reinstall WILL resolve the problems.
--
Dima wrote:
Hello!
http://forums.subratam.org/index.php?showforum=7 does not reply to
the
problem and my Logfile of Trend Micro HijackThis v2.0.2.
http://aumha.net/viewforum.php?f=30 does not send a confirmation
message to my e-mail.
http://forums.spybot.info/forumdisplay.php?f=22 and
http://castlecops.com/forum67.html do not open on my computer.
Please, help!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:12:52, on 07.06.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
<snip>
A Repair Install (or upgrade Repair Install) is not going to help.
Unless
you're willing to post your HijackThis log in an appropriate forum
for
assistance (see my last reply), you'll have to format & reinstall
Windows. Dima wrote:
Thanks PA Bear for your suggestions!
I renamed the file HOSTS, rebooted. The behavior persisted.
I have done an upgrade reinstall of Windows XP SP2 in Windows.
Should
I
do a Repair Install by booting from the Windows XP CD?

As Frank suggested, open Windows Explorer to
C:\Windows\System32\drivers\etc
<=this folder | Right-click on the file HOSTS (not LMHOSTS; no
extension) Rename it to OLDHOSTS | Reboot.

If the behavior persists, you've most likely got a hijackware
infection. (I suspect you may have already done a Repair Install
because of this infection; If so, only a format & reinstall would
have
fixed it.) Unexplained computer behavior may be caused by
deceptive
software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your
hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool
to
use. It will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your
log
to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums
for
review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in
admitting
this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
Dima wrote:
Google shows correct search results at first, but then in a
second
the
page replaces the search results with ads.

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from
Microsoft
Update, or by using Automatic Updates after you repair a Windows
XP installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and
Recovery
installs.

Dima wrote:
Thanks Robear for replying!
This problem began before I installed WinXP SP3.
IE7 was installed before WinXP SP3 was installed.
Office scan 8.710.1002 and Ad-Aware 2008 (definition file
0081.0000)
are
installed.
There is no third-party firewall.
Ad-Aware 2008 and Office scan 8.710.1002 were not running when
I
installed
WinXP SP3.

Did this problem begin after you installed WinXP SP3?

Was IE7 installed before or after WinXP SP3 was installed?

What anti-virus application or security suite is installed?
What
anti-spyware applications (other than Defender)? What
third-party
firewall (if any)? Were any of these applications running
when
you
installed WinXP SP3?
--
Dima wrote:
Thanks Frank Saunders for suggesting!
I do not use a firewall. I clicked Start, clicked Run, typed
https://www.microsoft.com:443, and then clicked OK. I could
connect to
www.microsoft.com, and I did not receive an error message.

Make sure your firewall is not blocking port 443.

Hello!
Windows Update site, www.lavasoft.com and some other
security
sites do
not
open. Windows Update downloads do not start even manually.
Google shows adds in the beginning of search results.
Ad-Aware 2008 (definition file 0081.0000) does not remove
the problem. OS is Windows XP SP3. IE 7. Automatically
downloaded updates do
not install
too. Office scan 8.710.1002 is not finding any viruses. SFC
/scannow
does
not
find any discrepancies.
Other peer computers in our network do not have the
problem.
How to eliminate the problem?
 

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