Windows temporararily locks on opening a file.

  • Thread starter Thread starter Leon Hairie
  • Start date Start date
L

Leon Hairie

I am looking for a way to troubleshoot a problem that many of my clients are
having.

When a person double-clicks a MS office file name, that part of Windows
appears to hang up for up to five minutes. They can continue to work while
that part of Windows appears to hang by opening Word or Excel and then
opening a file. In fact then can even open the file that they have
originally double-clicked on.

All other open applications seem to work at normal speed.

If you enter Task Manager and delete the application and then double-click
the file again, you are back where you started, hung and waiting.

After a long time, what ever the double-clicked application needed to
resolved is completed, the application finishes opening and works at normal
speed. Once the file is opened you can close the file and the application
and double-click on that file once again, but this time everythings works at
normal speed.
 
Leon Hairie fumbled, fiddled and fingered:
I am looking for a way to troubleshoot a problem that many of my
clients are having.

When a person double-clicks a MS office file name, that part of
Windows appears to hang up for up to five minutes. They can continue
to work while that part of Windows appears to hang by opening Word or
Excel and then opening a file. In fact then can even open the file
that they have originally double-clicked on.

All other open applications seem to work at normal speed.

If you enter Task Manager and delete the application and then
double-click the file again, you are back where you started, hung and
waiting.

After a long time, what ever the double-clicked application needed to
resolved is completed, the application finishes opening and works at
normal speed. Once the file is opened you can close the file and the
application and double-click on that file once again, but this time
everythings works at normal speed.



http://support.microsoft.com/kb/123210

http://support.microsoft.com/kb/280821


Any help?
 
I gave that a try on multiple machines and am still having the same problem.

It seems to be the double-clicking that is the issue because at the same
time that an Outlook attachment and Word document that I double-click seem
locked. I can open Word itself and then do a File/Open on the same document
and it opens immediately.
 

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