Windows system tray

F

Francis FAIVRE

Hello,

I can't close Windows Messenger in the system tray.

Of course, I have checked that there is no application running and using
Messenger (Outlook Express, Outlook Express, MSM Explorer). Only Internet
Explorer is running.

Can you help me.

Thank you in advance for your support

Best regards,
Francis
 
J

Jonathan Kay [MVP]

Greetings Francis,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a new
"instant messaging scanning" feature, which can conflict with Messenger and cause it to also
keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in
the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
F

Francis FAIVRE

Hello Jonathan,

Ok I have undertsood.

I have NAV 2003 and there is an instant messenger protection.

So it is under control for me now

Thank you very much

Best regards
 

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