Windows Shut Down

[Guest]

When I try to shut down windows it goes to the Windows XP window then says
"Downloading 1 of 1" or something close to that, then it goes over to "Do not
turn off or unplug your computer, it will shut down automatically". I've let
it run like this, switching back and forth between messages for about 6 hours
at two different times and it has never shut down. When I restart after
turning the power off, when I try to shut down, it goes back to the download
message. IF it is downloading updates, should it be taking this long?

 

[stephen crawford]

are automatic update enabled on your pc if so it may be trying to download
sp2 ?? whice is a big download
are your e-mails ok (might be stuck e-mail) check for viruses ....
few suggestions ...hope you get sorted

 

[T. Morrow]

Last night one of our PC began doing the same thing. Upon
shutdown the screen says "Downloading 1 of 3" then "Do
not turn off or unplug your computer, it will shut down
automatically." It continued alternating screens until 6
AM when I turned it off. A virus scan revealed nothing.
I checked the Windows update page for download history,
and the last installed update was XP SP2 last month.
This morning the process was repeated on shutdown. Any
suggestions?

 

[Guest]

Having same problem. Just started happening on 10-12-04. Installed SP2 a few
weeks ago. Have xp automatic updates "ON" and have Norton's "Express Update"
ON. Anyone else? Any Help??

 

[Guest]

My mother-in-law computer is doing a similar thing. Last when she told the
computer to shutdown. It when to a Windows XP shutdown screen, which stated,
"Installing update 1 of 2. do not turn off or unplug your computer, it will
shut down automatically." This started at 8pm last night. The same message
was there is morning an 6 am. I did not shutdown the computer due to bad
termination with prevoius Windows shutdown during updates.

What is causing the update to hang?

 

[Guest]

Same thing here on two machines...something with the latest IE Security
Update XP SP2 (KB834707)

 

[tmorrow]

For what it is worth, I've uninstalled XP SP2 and
the shutdown problem is gone.

 

[Guest]

I am having the same issue. I just started on 10/12. The first time I just
forced the shutdown. This morning I disabled my cable modem and left the pc
to it's own devices. I am sure that it will be the same way when I return
this evening. If anyone at Microsoft is monitoring this forum, I think that
a patch is very much needed.

 

[stephen crawford]

maybe for a temp fix you could disable automatic updates see if that stops
it if not uninstall sp2 as previous post did...it is something to do with
the sp2 update been searching knowledge base and have not found answer
yet... are you using the windows firewall or third party ? just a thought
as they can conflict ...causing probs...
if i find anything will post...maybe try manual update see if it can finish
that way??

 

[stephen crawford]

Try this,,,control panel...open up system check auto update tab check"notify
me but dont update" check Apply.
restart
then on restart let the computer download updates
hopefully it will shutdown now ....its worth a try anyway

 

[stephen crawford]

apparantly there is somekind of issue with some of these up dates requiring
a licence agreement which is causing problem....not very well thoughtout by
microsoft ! so maybe manual download if previus post doesnt help..

 

[Sophie Baker]

I have had this problem since yesterday on WINXP with SP2 installed.
Just go to the automatic updates there is a critical update for this.
It has solved the problem here.

Sophie

 

[Guest]

Could you be a little more detailed on where and how you did this?

 

[Adam Thomas]

Likewise, I cured it by turning off auto update, going to windows update
and manually downloading the available updates and installing them. When
restarted, turn auto updates back on.

Seems ok now.

adam

 

[Guest]

As Sophie and Adam suggested... I went to Microsoft Home page and MANUALLY
downloaded any needed updates and turned off the Autodownload (START > RUN>
wscui.cpl ). I can now shut down my computer without it going through that
download process.
Thanks!!!!

 

[stephen crawford]

Sophie Adam..... where did they come from ????????????cant see there posts
here
steve

 

[stephen crawford]

very strange sophie, adam posts have only just this min come through
anyway glad your sorted
steve

 

[MicroMark]

It was in a different thread stephen. If you search Goodle, Advanced, this
newsgroup, author Rick, you'll find it on the second page (there are gobs of
posts by Rick Nutcase...different Rick). Or use the subject: Windows Shut Down,
in your Google search.
Here's the link, hope it works for you:

http://groups.google.com/groups?hl=...maxd=14&as_maxm=10&as_maxy=2004&start=10&sa=N