Windows Security Alerts always appear on system tray

M

Man T

Recently Windows Security Alerts always appear on system tray.
I right click it and select 'Open Security Centre' and tried to press 'Turn
on Automatic Updates'.
However, the Automatic Updates is still OFF.
It seems my PC has malware on it.
 
P

PA Bear [MS MVP]

Judging from similar posts here in the past month or so, the behavior may be
due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
 
M

Man T

HI,

I downloaded the Hijacthis and did a scan but it seems did not help.
The files listed seems to be valid files.
 
M

Malke

Man said:
HI,

I downloaded the Hijacthis and did a scan but it seems did not help.
The files listed seems to be valid files.
Click to expand...

Do as PA Bear suggested and get guided help at one of the specialty forums
he listed. Your computer is still infected. Please do not post any logs
here in the MS newsgroups.

If you don't want to get guided help, you have the choice of either backing
up your data and clean-installing Windows or taking the machine to a local
computer professional (who may need to clean-install Windows anyway). I
don't suggest using a BigComputerStore/GeekSquad type of place.

Malke
 
P

PA Bear [MS MVP]

Man said:
I downloaded the Hijacthis and did a scan but it seems did not help.
The files listed seems to be valid files.
Click to expand...

HijackThis is simply a tool used by experts to help diagnose and fix the
infections (and I can assure you there's more than Vundo).

Post your HijackThis log in an appropriate forum for assistance, please.
 
M

Man T

HijackThis is simply a tool used by experts to help diagnose and fix the
infections (and I can assure you there's more than Vundo).

Post your HijackThis log in an appropriate forum for assistance, please.
Click to expand...

Hi,

Finally I used the Adware 2008 to scan a couple of times and found no more
infected files.
And also now I can turn on the Automatic Security Update and it no longer
appear on the system tray.

However, there are still some pariticular websites I cannot access.
Even the Google: I cann access the Google home page but cannot search
anything.
eg. I type in Microsoft, the status keep showing
'Opening page http://www.google.com.au/search?hl=en?q=microsoft&meta=...

Any idea?
 
P

PA Bear [MS MVP]

Man said:
Finally I used the Adware 2008 to scan a couple of times and found no more
infected files.
And also now I can turn on the Automatic Security Update and it no longer
appear on the system tray.

However, there are still some pariticular websites I cannot access.
Even the Google: I cann access the Google home page but cannot search
anything.
eg. I type in Microsoft, the status keep showing
'Opening page http://www.google.com.au/search?hl=en?q=microsoft&meta=...

Any idea?
Yes:
Post your HijackThis log in an appropriate forum for assistance, please.
Click to expand...
 
M

Man T

P

PA Bear [MS MVP]

Man said:
Is the forum one of them:

http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Click to expand...

Those sites can help you with hijackware and security.

Repost:

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**
 
M

Man T

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