Windows reboots when I plug DV through Firewire

[Guest]

Am trying to capture video from my Canon Optura 60 DV camera. I have an HP
Pavilion 754n, Pentium 4 PC with 1Gb ram. I have a AGP Radeon 700 video card
and am using an external audio card, a M-Audio Firewire Audiophile. I
recently replaced my hard drive with a 250 Gb Maxtor drive. I therefore had
to reinstall everything. I am using Windows XP Home edition, SP 2, fully up
to date. My Bios is the latest version, my drivers as well. Every time I
plug in my DV through the Firewire drive, it gets detected, XP asks what I
want to do, then Windows shuts down. I tried disabling my on-board audio
controller in the BIOS, enabling it. Had some success when I closed the
external audio card, but the result is still unstable and doesn't work all
the time. What can I do to reliably use my PC and Radeon card and external
audio card?

 

[John Inzer]

Am trying to capture video from my Canon Optura 60 DV
camera. I have an HP Pavilion 754n, Pentium 4 PC with
1Gb ram. I have a AGP Radeon 700 video card and am using
an external audio card, a M-Audio Firewire Audiophile. I
recently replaced my hard drive with a 250 Gb Maxtor
drive. I therefore had to reinstall everything. I am
using Windows XP Home edition, SP 2, fully up to date.
My Bios is the latest version, my drivers as well. Every
time I plug in my DV through the Firewire drive, it gets
detected, XP asks what I want to do, then Windows shuts
down. I tried disabling my on-board audio controller in
the BIOS, enabling it. Had some success when I closed
the external audio card, but the result is still unstable
and doesn't work all the time. What can I do to reliably
use my PC and Radeon card and external audio card?

==================================
I guess you updated your video drivers?

I wonder if the following article would offer any ideas:

(885222) Performance of 1394 devices may
decrease after you install Windows XP Service
Pack 2
http://support.microsoft.com/?kbid=885222

--

John Inzer
MS Picture It! MVP

Please understand...this is not tech support.
We are simply volunteers who attempt to assist
folks who are having problems. What works for
us may not work for anyone else...

Good luck in solving your problem.

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

 

[Wojo]

==================================
I guess you updated your video drivers?

I wonder if the following article would offer any ideas:

(885222) Performance of 1394 devices may decrease after you install
Windows XP Service Pack 2
http://support.microsoft.com/?kbid=885222

--

John Inzer
MS Picture It! MVP

Please understand...this is not tech support.
We are simply volunteers who attempt to assist
folks who are having problems. What works for
us may not work for anyone else...

Good luck in solving your problem.

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

Otherwise I wonder if it isn't a problem with the firewire card.
Try using your cable and camera on another PC (either a friend or the
computer store)
-Wojo