Windows programs not opening

[Daniel - Sydney]

Hi

I have Vista Ultimate

I cannot open operating system programs, like UAC and Windows update in
Control Panel, defender will not update and Windows Update in the Start menu
will not open,

When I click on the links a window opens for an instant then disappears.

I tried System restore and the issue remains, rebooting, hard or soft does
not help either.

I have Windows firewall, defender and AVG antivirus installed and running
and a scan of each and Spybot and Adaware has found nothing

Any ideas on how to fix this?

thanks

Daniel

 

[Rick Rogers]

Hi Daniel,

You have malware on the system, and it's likely masking itself from
detection. Restart in Safe mode and retry the scans.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Daniel - Sydney]

Thanks Rick

I'll do that tonight.

regards

Hi Daniel,

You have malware on the system, and it's likely masking itself from
detection. Restart in Safe mode and retry the scans.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Daniel - Sydney]

Rick

I ran Spybot in safe mode but could not run Adaware, I installed Kaspersky
AV and could not run that in Safe mode.

I normal startup I ran Kaspersky and it found a heap of mild stuff and 3
"dangerous" items all of which were fixed.

BUT I still have the issue.

If I format and reinstall Vista will this get rid of the Malware?

regards

 

[Rick Rogers]

Hi,

It's overkill, but yes it would get rid of it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Daniel - Sydney]

Rick

I agree, it is overkill but how else do I get the thing working?

regards