Windows patches fail to install

[Mark Treat]

Use the microsoft update website, have been unable to
install patches for XP. The website scans my system,
identifies the critical patches, I accept and click to
install. The patches are downloaded and installation
begins to run. Ultimately hangs and never completes
installiation.

Went to knowledge base, deleted the \system32\catroot2
directory as instructed. Still have problem.

Any other recomendations?

Thank you.

 

[Lucy [MS]]

Try the following solution from the Windows Update Troubleshooter:

Link to:
http://v4.windowsupdate.microsoft.com/troubleshoot/

Select:
Problem Downloading/Installing a Software (Non-Driver) item

Follow steps under:
Install stops at 0% when using the AOL Browser

 

[Mark Treat]

Thank you - I tried this and unfortunately it did not
work. Any other suggestions?

With best regards,

Mark

-----Original Message-----
Try the following solution from the Windows Update Troubleshooter:

Link to:
http://v4.windowsupdate.microsoft.com/troubleshoot/

Select:
Problem Downloading/Installing a Software (Non-Driver) item

Follow steps under:
Install stops at 0% when using the AOL Browser


--
Thanks,
Lucy [MS]

This posting is provided "AS IS" with no warranties, and confers no rights.

Use the microsoft update website, have been unable to
install patches for XP. The website scans my system,
identifies the critical patches, I accept and click to
install. The patches are downloaded and installation
begins to run. Ultimately hangs and never completes
installiation.

Went to knowledge base, deleted the \system32\catroot2
directory as instructed. Still have problem.

Any other recomendations?

Thank you.

.