Windows Media Player Not Working

G

Guest

For the past couple of days, everytime I've tried to open Windows Media Player, it won't open. No error message, no sound, nothing. Restarting my computer didn't fix it, I did a virus scan, it found nothing, and I have no clue why my media player is refusing to open. ANY ideas would be welcome here. Thanks.
 
C

Chris Lanier [MVP]

If WMP doesn't open when you click on the icon or the WMP icon has changed
it is likely being caused by Malware on your system. There are more than a
few programs that will help you get rid of this. Below are some options for
you to try.

This might also cause WMP to launch when you log in or turn on your PC.
http://www.nwlink.com/~zachd/pss/pss.html#startup

PestPatrol
http://pestpatrol.com/PestInfo/w/winpup32.asp

CWShredder
http://www.spywareinfo.com/~merijn/downloads.html

Housecall AntiVirus
http://housecall.trendmicro.com/

Ad-aware
http://www.lavasoftusa.com/support/download/

After you get all of the malware removed then you will want to reinstall
Windows Media Player over itself. Depending on how WMP was installed on
your machine you may already have the installer. If you do it is located in
C:\Program Files\Windows Media Player\Installer. The file name of the
installer is "mpsetupxp.exe"

If you don't see the folder then run C:\Program Files\Windows Media
Player\setup_wm.exe and that will re-download the installer and install it.

--
Chris Lanier
Microsoft MVP - Digital Media
---
wuchick said:
For the past couple of days, everytime I've tried to open Windows Media
Player, it won't open. No error message, no sound, nothing. Restarting my
computer didn't fix it, I did a virus scan, it found nothing, and I have no
clue why my media player is refusing to open. ANY ideas would be welcome
here. Thanks.
 

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