Windows Mail Set-up for Live

D

Dark_One2012

I can't seem to figure out how to set up Windows Mail for my windows live
account. What information do I need too set it up for my email account. I
have found some server info but it told me the server didn't exist. the info
i have is:
PoP3 Server: pop3.live.com (Port 995)
SMTP Server: smtp.live.com (Port 587)
I have used this information exactly in the correct spots and i don't know
what I've done wrong, please help.
 
P

PA Bear [MS MVP]

Dark_One2012 said:
Thank you for your help. I have put in the information but now I get this
error message.
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C0148

I have the port set at 587 so I don't know why it says 0.

Still not configured correctly.

1. On Server tab, make sure "Outgoing Server: My server requires
authentication" is checked.

2. On Advanced tab, Outgoing mail server (SMTP) should be Port 587
(double-check this), Incoming mail server (POP3) should be Port 995, and
/both/ SSL options should be checked.

3. Also make certain that you disable email scanning by your anti-virus
application (and any anti-spam applications).

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
D

Dark_One2012

Still not configured correctly.

1. On Server tab, make sure "Outgoing Server: My server requires
authentication" is checked.

2. On Advanced tab, Outgoing mail server (SMTP) should be Port 587
(double-check this), Incoming mail server (POP3) should be Port 995, and
/both/ SSL options should be checked.

3. Also make certain that you disable email scanning by your anti-virus
application (and any anti-spam applications).

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

I have double checked everything and disabled my email scanning and I still
get the same message.
 
D

Dark_One2012

PA Bear said:
Still not configured correctly.

1. On Server tab, make sure "Outgoing Server: My server requires
authentication" is checked.

2. On Advanced tab, Outgoing mail server (SMTP) should be Port 587
(double-check this), Incoming mail server (POP3) should be Port 995, and
/both/ SSL options should be checked.

3. Also make certain that you disable email scanning by your anti-virus
application (and any anti-spam applications).

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

After working on the problem a bit I now have two error messages:

An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C0148
An unknown error has occurred. Account: 'pop3.live.com', Server:
'pop3.live.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number:
0x800C0148
 
P

PA Bear [MS MVP]

Dark_One2012 said:
After working on the problem a bit I now have two error messages:

An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C0148
An unknown error has occurred. Account: 'pop3.live.com', Server:
'pop3.live.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error
Number:
0x800C0148

Hotmail Online Solutions Center (new & replaces all newsgroup & email format
support)
http://windowslivehelp.com/Default.aspx

Solutions for Common Problems
http://windowslivehelp.com/solutions/

Hotmail Community Forums <=post about your problems here instead!
http://windowslivehelp.com/community/Default.aspx
 
G

Gary VanderMolen

Both the "Port:0" error and the "unknown" error indicate interference from an
antivirus program. Which antivirus are you running? Some of them cause
problems with Windows Mail. As a test, uninstall the antivirus. In the case of
McAfee or Norton antivirus, their uninstall must be followed by using the
special crud removal tools. Let us know if you need more help.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top