Windows Mail Lost Folder

[Donna]

Hi, I have Vista and am using windows mail. Somehow an important folder has
disappeared. I may have inadvertently deleted it but just don't see how.
Is there a miracle way of finding this missing folder? Thanks.

 

[Gary VanderMolen]

If you had deleted it, that folder would still exist in Deleted Items.

Sometimes there is another reason:
Windows Mail often behaves erratically when interfered with by
some antivirus programs. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3