Windows mail login

[tatyson]

I have never had to use a password to get or send messages. Today I logged
on after not being on for a week and now windows security is asking for a
logon name and password. What the heck happened? I have been slowly
downloading the updates and yes I am behind in downloading them. I am on
dialup so it takes a while to download them. Is this some type of new
security? I don't want to lose the emails I have by setting up a new
account. Any advise?
Thanks,
Terri

 

[Paul]

I've got the same problem.... do you have the answer please

 

[tatyson]

I hope someone gives us an answer. I can get the messages to come through
but none will go out. I have tried many times and get the same box coming up.
Terri

 

[Paul2]

I am another Paul. I also logged on to mail today after not logging on
yesterday and have the same problem????

 

[Gary VanderMolen]

Are you able to log in to your webmail with that username/password?
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[Gary VanderMolen]

See my response to "tatyson".

 

[Gary VanderMolen]

So, your problem is different.
Do you get an error message when you try to send? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[Gary VanderMolen]

See my earlier responses in this thread.