P
PA Bear [MS MVP]
I think you'd best find out what this "reset" was all about first, Sara. If
the machine's still under Warranty or Service Contract, contact Tech
Support. If not, it might be best take the machine to a local, reputable
and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
shop.
the machine's still under Warranty or Service Contract, contact Tech
Support. If not, it might be best take the machine to a local, reputable
and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
shop.