windows locks

G

Guest

when I start windows it locks, where as I cannot open up any programs. I reboot several times and still it locks, hour glass remain filled or solid. If I play a game then go to try to open programs i get some activity. I have check for virus, I did have a virus called ADW_SCANPORTAL.A it was quarantined as far as i know. I continue to get an enormus amount of pop-ups, please help. This is a computer that isn't 3 months old. what can i do Please reply Thanks
 
J

Jose

Greetings....
Disconnect the Internet line, does it run ok now?... I'll bet you it does...
You need to enable the XP Firewall, reconect the line and go here for
instructions on how to do it ; (The firewall will also stop the pop-ups)...
http://www.microsoft.com/WINDOWSXP/home/using/howto/homenet/icf.asp
It's likely you still have the adware (not a virus) on your system..... go
here for information to finally get rid of it...
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=ADW_SCANPORT
AL.A
Look in the Taskmanager for SLMSS.EXE or any other adware program that could
be using up most of the memory, select end process....

Go to http://lavasoft.element5.com/software/adaware/, to download and
install Ad aware 6 Standard Edition and run it now and then to keep your
system free of adware and spyware.....

Hope this helps...


egyptian1 said:
when I start windows it locks, where as I cannot open up any programs. I
reboot several times and still it locks, hour glass remain filled or solid.
If I play a game then go to try to open programs i get some activity. I have
check for virus, I did have a virus called ADW_SCANPORTAL.A it was
quarantined as far as i know. I continue to get an enormus amount of
pop-ups, please help. This is a computer that isn't 3 months old. what can i
do Please reply Thanks
 

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